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“Overnight” 4 of 5 stars
Review of Comfort Inn West

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Comfort Inn West
2.0 of 5 Hotel   |   3900 W. Superior St., Duluth, MN 55807   |  
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Ranked #11 of 34 Hotels in Duluth
Certificate of Excellence
ontario
Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Overnight”
4 of 5 stars Reviewed March 10, 2014

We were fortunate to find a room available in this hotel on the Saturday of the start of Spring Break. As usual, the room was adequate for our needs, the bed and pillows were comfortable and the bathroom well appointed with lots of linens and toiletries. We find the staff at this hotel very friendly and welcoming, even though the hotel was at capacity. We would suggest if you wish to have a quieter stay, to ask for a room on the upper floor, on the parking lot side of the building. Because there were so many families staying here, the kids running up and down the halls, and particularly in the room above ours, were very noisy. Fortunately, the noise quieted down around midnight, but we could hear the vacuum going over the carpets at 8 in the morning. That is not the hotel's fault, but I mention it in case you are wanting to have more peace and quiet than we got on this stay. Overall we love this hotel and do not hesitate to recommend it.

Room Tip: Upper floor on the parking lot side for a quieter stay.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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234 reviews from our community

Traveler rating
    109
    99
    10
    11
    5
See reviews for
83
76
6
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Apple Valley, Minnesota
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed February 28, 2014

We stayed here during the heart of winter and it was still a beautiful view of Lake Superior. The cost was affordable and the staff was very friendly. The rooms were very spacious and clean. We were only there for one night but am looking forward to going back in the summer months to enjoy the shopping and eats at canal park!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Missouri
1 review
5 of 5 stars Reviewed February 22, 2014

The staff was the most accommodating and friendly staff I have encountered at a hotel in years! We stayed there on January 16, 2014. We checked in with Melissa, upon learning about an injury to my leg, moved us to a room with two beds. Thank you so much Melissa!!! The hotel was clean, breakfast was excellent. We will definitely stay here in the future.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda K, General Manager at Comfort Inn West, responded to this review, February 26, 2014
Dear Kelly, Thank you for taking the time to review our hotel. I appreciate the positive feedback and have shared your comments with my entire staff, especially Melissa, and they join me in thanking you for your kind words.

We are looking forward to providing you the same great accommodations and service the next time you are in Duluth!

Amanda Kasie, General Manager
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La Crosse, Wisconsin
Level Contributor
107 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed February 21, 2014

I have been staying here several times a year for the past decade because this property is consistently good. Rooms are clean and well maintained. Beds are very comfortable. Breakfast is good and the staff is always friendly and helpful. Property is older, but they keep things updated and in good condition.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda K, General Manager at Comfort Inn West, responded to this review, February 26, 2014
BW,

It’s great to hear you’ve been a part of our hotel family for the last 10 years. Thank you for your loyalty and kind remarks. We look forward to seeing you on your next visit to Duluth!

Amanda Kasie, General Manager
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Jackie77
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed February 18, 2014

We stayed at this motel on our way north and enjoyed it so much we stayed there again on our way back home. The staff was very welcoming and the room was spacious and clean. The Jacuzzi tub was a great way to relax.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda K, General Manager at Comfort Inn West, responded to this review, February 21, 2014
Dear Jackie77,
It's great to hear that you enjoyed your stay....TWICE! I really appreciate your comments about the staff and of course, Jacuzzi tub. I look forward to seeing you again!
Amanda Kasie,
General Manager
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Thunder Bay, Canada
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 9, 2014

Stayed one night with friends. The staff was very nice and helpful. The rooms were clean and bed was very comfortable. The pool area was the best I've seen in a long time. Hot tub was very nice and relaxing.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda K, General Manager at Comfort Inn West, responded to this review, February 11, 2014
Dear TBayTraveller_29,
Thank you for taking the time out of your day to share your stay experience! I'm happy to hear you and your friends had a relaxing time and took advantage of our great hot tub. I hope we'll see you again someday!
Amanda Kasie, General Manager
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Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 30, 2013 via mobile

Stayed only one night but stay again in the future. Very clean, especially the breakfast area and pool. Very nice, helpful staff. Great value. Worked well for our group to use open area with tables and chairs overlooking the pool for games and hanging out together.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Comfort Inn West

Address: 3900 W. Superior St., Duluth, MN 55807
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Duluth
#10 Romantic Hotel in Duluth
#12 Business Hotel in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn West 2*
Number of rooms: 81
Official Description (provided by the hotel):
The Comfort Inn West is located off I-35 at 40th Avenue West Exit, minutes from downtown Duluth, Canal Park and Spirit Mountain. Business travelers will appreciate free wireless high-speed Internet access in all rooms. Guests will enjoy, indoor pool, hot tub/sauna and deluxe continental breakfast featuring scrambled eggs and bacon! ... more   less 
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Also Known As:
Comfort Inn West Hotel Duluth
Comfort Inn Duluth
Duluth Comfort Inn

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