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“Great Value” 4 of 5 stars
Review of BEST WESTERN Downtown Motel

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BEST WESTERN Downtown Motel
2.0 of 5 Hotel   |   131 West Second Street, Duluth, MN 55802   |  
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Ranked #24 of 32 Hotels in Duluth
remere, United States
1 review
“Great Value”
4 of 5 stars Reviewed February 20, 2014

This hotel is a great value if you want to stay in downtown Duluth. The rooms are clean, the staff are friendly and helpful and the price was cheap. There is off street parking and that is very hard to come by in downtown Duluth. If you are in Duluth and are looking for the best value for a clean place to stay this is it.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review, February 27, 2014
Dear Bradley J,

Thank you for making the time to write and submit a review of our hotel. It's guests like you who make our jobs keeping the hotel at the highest standards of cleanliness, service and facilities very rewarding. We look forward to serving you again on your next visit.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

151 reviews from our community

Traveler rating
    27
    38
    43
    21
    22
See reviews for
31
45
20
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Duluth, United States
1 review
4 of 5 stars Reviewed February 10, 2014

This is a good, clean, basic hotel in the heart of downtown Duluth, Minnesota. I am very appreciative to have a pet-friendly accommodation option to choose from when planning a fun weekend with friends. Very close to shopping and dining options as well as an excellent local theatre company.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review, February 11, 2014
Dear Pamela S,

Thanks for choosing our hotel and sharing your review. It's fun for us, too, when guests bring their pets and we get to know them during their visit. I hope we can welcome you back and serve you here again soon.

Sincerely,

Ken Jacobs
Guest Relations Manager
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Loveland, Colorado
1 review
4 of 5 stars Reviewed January 30, 2014

For a very reasonable price I got clean, decent room that while definitely dated, but comfortable. The staff was very friendly and helpful. Being right downtown I was within walking distance to pretty much everything. So while it needs some updating it's a good place to stay and I would certainly stay again.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review, February 1, 2014
Dear Kristina H,

Thanks for sharing your comments about your recent stay with us. I'm glad you like what and how we do things here and hope we can serve you again the next time you are in Duluth.

Sincerely,

Ken Jacobs
Guest Relations Manager
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Thunder Bay, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 22, 2014

If your looking for a place to just crash for the night and be close to downtown then this place is great for the price. Stayed here on a Sat last Oct with some friends on our way to Minni. Our room was basic but clean, front desk staff were super. We arrived late at night, the main parking was completely full and we were directed to the back parking lot, which in the dark was hard to find the entrance. This is one area I thought needed some improvement, the lot was dark and could use some re-paving. But otherwise, it had the free breaky and was close to canal park where we went to party at Grandmas sports garden, had a blast. We will be staying here again in June, happen to get it on hotwire for an even better deal, was glad we got it.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review, January 23, 2014
Dear LiVs_2_TraVeL,

Thanks for choosing our hotel and sharing your great review. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I appreciate your comments about our parking lot and want you to know we are looking at various options to make it better. I hope you will let us serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 8, 2013

This is the third year in a row we stayed at this motel so we can do some Christmas shopping in Duluth. Very clean, very friendly and helpful staff.
Hot continental breakfast and free WiFi. Only downer was the weather was -30 below and couldn't get to see the Bentley Parade of Lights again.
We will be booking there again next year.


Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review, December 11, 2013
Dear JST304,

Thanks so much for your loyalty and lovely review. I am so glad you know you can count on us for a comfortable stay, with the best in accommodations and service. We love welcoming you back and look forward to seeing you again soon.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
thunder bay, Canada
1 review
5 of 5 stars Reviewed November 30, 2013

Due the excellent staff and the hotel itself our stay was memorable and will in the future return and recomend to family and friends with great confidence.The location was easily accesable and very close to all the places which our group wanted to visit and venture to see.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review, December 2, 2013
Dear Lorie O,

Thank you very much for staying with us and posting your comments and 5 star rating. We value all guest feedback and really appreciate your recognition of jobs well done by our team, and your recommendation. I'm glad you were happy with the service and accommodations we provide and hope you will let us serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids
2 reviews
3 of 5 stars Reviewed November 25, 2013

Front desk was pleasant and helpful...room was worth the price....pretty good breakfast...parking lot is small for larger vehicles....bed was very comfortable and the only issue for someone might be is there was no fridge....close to airport so if flying in only 10 minutes away

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review, November 26, 2013
Dear Charles L,

Thanks so much for sharing your comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we appreciate your feedback. I hope you will let us serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Downtown Motel

Address: 131 West Second Street, Duluth, MN 55802
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #24 of 32 Hotels in Duluth
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Downtown Motel 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Downtown Hotel Duluth
Duluth Best Western
Best Western Duluth

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