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“Great July 4th Weekend” 4 of 5 stars
Review of Edgewater Hotel & Waterpark

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Edgewater Hotel & Waterpark
3.5 of 5 Resort   |   2400 London Road, Duluth, MN 55812   |  
Hotel amenities
Ranked #17 of 32 Hotels in Duluth
Maple Lake, Minnesota
1 review
“Great July 4th Weekend”
4 of 5 stars Reviewed July 7, 2014

We stayed with 3 kids ages 13-8 over the July 4th weekend. I found the Edgewater to be a great value for the price. We stayed in the older "classic" part of the hotel and found it very convenient to park right outside of our room. The kids really enjoyed the water park and the location is great. Right down the road from the Rose Gardens and near several good restaurants. The room was recently renovated and, although a bit snug, was clean and everything functioned well. Some areas of the older part of the hotel did show wear and tear and there was some atrocious carpet in the hallways but overall, I was very satisfied. The breakfast buffet was a steal and had the most delicious bacon I've tasted anywhere. I think I would return just for that alone!

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review, July 8, 2014
Dear Knox55362,

Thanks for taking the time to write and post your great review about your stay with us over the Independence Day weekend. We are proud to provide excellent service, facilities, amenities and accommodations at a reasonable price and pleased to know you found us to be a good value. I hope you will let us serve you here again.

Sincerely,

Ken Jacobs
Guest Relations
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424 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Mankato, Minnesota
1 review
5 of 5 stars Reviewed July 6, 2014

We just got back from a vacation to Duluth and we stayed at The Edge in the main tower. We had an excellent experience! Our boys, 10 & 11 loved the waterpark ! It was great fun for them to look forward to being at the hotel! We had a two bedroom room overlooking Lake Superior. The view was amazing and it was very spacious and quiet. A great family friendly place to enjoy the north shore !

Room Tip: Higher rooms overlooking Lake Superior have the best view of canvas park and the lift bridge.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review, July 7, 2014
Dear Tracy M,

Thank you very much for staying with us and posting your great review about your experience here. It's guests like you that make our jobs of providing an excellent atmosphere where families can create great memories together. I'm happy you were able to relax and enjoy yourselves and appreciate your compliments. I hope we can welcome you back and serve you again.

Sincerely,

Ken Jacobs
Guest Relations
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Norman, Oklahoma
Top Contributor
93 reviews 93 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 5, 2014 via mobile

By the time we decided to stay in Duluth July 4-5, this was about the only available hotel. As a hotel, it is about like an older Travellodge or Howard Johnson. Our room opened to the outside, but I think some have internal halls. The linens are like camp... Small, thin and scratchy. But it is fine and fairly quiet.
The cost is high if you don't plan to use the water park, miniature golf, etc. but for a family, this place is great. Parking was a challenge, but this is probably their busiest weekend.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review, July 7, 2014
Dear SonnerLater,

Thanks for posting your comments about your stay at our hotel. I'm glad we were able to accommodate you and that we met your needs. We value your business and appreciate your feedback. I hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Forks, North Dakota
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 3, 2014

The waterpark is a lot of fun with kids. The rest of the hotel and rooms are outdated and not especially clean. Rooms have a Tiki theme from the 1980's but was renovated in 2000's. We stayed 2 nights at the beginning of June 2014. Our room was straightened but not vacuumed or really cleaned after the first night. Sticky spots on floor in our room so I recommend you wear your shoes. View of Superior was stunning from the balcony. Tables and chairs had to be wiped down in our room because they also were sticky. They offer a breakfast buffet but check the times before hand since they closed earlier than posted times. Food was okay for the 2 for one $9.00 price but not worth anything more than that since it is about what you would expect from a free continental breakfast at other hotels. Luckily we stayed early June before the expensive summer rates apply. Close enough to Lake Superior but you need to drive to Canal Park and pay for parking.

Room Tip: Ask for a room in the main building with water park FACING lake Superior or you may end up in the mo...
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review, July 4, 2014
Dear YessoG411,

Thank you for taking the time to write and post your detailed review about your stay with us last month. I am very sorry our housekeeping department didn't perform up to our usual high standards and offer my apologies for the disappointment and discomfort you experienced. I will use your review in discussions and training to improve our operation. I'm also sorry we didn't make it clear that we do offer complimentary shuttle service to Canal Park, so there is no need to drive or pay for parking. I hope you will give us a chance to regain your confidence on a future visit.

Sincerely,

Ken Jacobs
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dresser, Wisconsin
1 review
5 of 5 stars Reviewed July 3, 2014

We were going to my mother in-laws 85birthday party in Duluth,MN. It just so happened that we were in charge of 2 grand kids so we thought it would be fun to try out this hotel and water park. Made an easy reservation then thought why don't we ask 3 more grand kids if they would like to come with us. Of course they would. Noe we have 5grand kids age 5 to 12 when we show up for a reservation for only 4. The front desk girl din not even bat an eye she said would you like an extra cot ? Checked in in a few minutes got the wristbands and off to the water park.
Nice water park with the most attentive and watchful staff of any I have had the pleasure of meeting

Room Tip: Ask for lake side
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review, July 3, 2014
Dear James R,

Thank you for taking the time to write and submit your wonderful review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your compliments and look forward to welcoming you back on a future visit.

Sincerely,

Ken Jacobs
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

We had a wonderful experience at this hotel with one exception we have teenagers that said they were bored with the waterpark. We went outside to use the outside pool and spa and they didn't seem quite as bored and could lay out in the sun. It is a beautiful view in the pool area of Lake Superior. Our room was large enough for all of us to be comfortable. The hallways were loud at night but to be expected since soccer teams were staying there. We used the shuttle service to go to Canal Park which was a wonderful amenity. We would go back again!

Room Tip: Choose lakeview
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review, July 3, 2014
Dear onthegomom66,

Thanks for posting your candid comments about your recent stay with us. I'm sorry your teens were bored with the waterpark and happy to learn they were less bored with our outdoor pool and sunbathing area. I'm sorry too for the noisy hallways and appreciate your understanding. I'm glad you liked your stay overall and that you would stay with us again.

Sincerely,

Ken Jacobs
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mankato, Minnesota, United States
1 review
5 of 5 stars Reviewed June 27, 2014

This was our first trip to Duluth and we decided to stay at the Edgewater for the Waterpark-- I have two children 2/4 and they both absolutely loved it! The waterpark play area had enough to keep both of them busy for hours. It was big enough for the both of them to explore yet small enough for me to keep an eye on both with plenty of lifeguards on staff to monitor the area.
We really did enjoy our stay-- the hotel was clean, staff was friendly, and it was located close to all the local attractions we wanted to see. I would recommend this hotel to any family with small children-- very family friendly.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review, June 29, 2014
Dear April H,

Thank you very much for taking the time to write and post your very first TA review about your recent experience at our hotel. We're thrilled to hear that you and your family had a good time and were happy with the service and accommodations here. We value your business and feedback and appreciate your compliments and recommendation. I hope we can welcome you back and serve you here again.

Sincerely,

Ken Jacobs
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Edgewater Hotel & Waterpark

Address: 2400 London Road, Duluth, MN 55812
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Edgewater Hotel & Waterpark 3.5*
Number of rooms: 232
Official Description (provided by the hotel):
Located along the shores of Lake Superior in Duluth, MN, the Edgewater Hotel & Waterpark is your complete Duluth hotels vacation resort destination. Enjoy our indoor waterpark, arcade, outside play area, pool and hot tub, and easy access to Duluth's Lakewalk and restaurants. Relax in a comfortable and clean room with all the amenities and views of Lake Superior. Whatever you're looking for, you'll find it here at the funnest hotel in Duluth. ... more   less 
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Also Known As:
Edgewater Resort And Waterpark
Edgewater Resort & Waterpark Hotel Duluth
Edgewater Hotel Waterpark
Duluth Edgewater
Edgewater Hotel Duluth
Best Western Edgewater Duluth Mn

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