We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Consistent Fun” 4 of 5 stars
Review of Edgewater Hotel & Waterpark

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save
You added Edgewater Hotel & Waterpark to your Saves list
Edgewater Hotel & Waterpark
3.5 of 5 Resort   |   2400 London Road, Duluth, MN 55812   |  
Hotel amenities
Ranked #16 of 32 Hotels in Duluth
Superior, Wisconsin
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Consistent Fun”
4 of 5 stars Reviewed December 10, 2012

We have been coming to the Edge 2-3 times a year for about 5 years with kids ranging from 2-8 and they have a blast each and every time. The pizza is always good and the rooms are always clean. Sometimes parking is a mess and check-in can take awhile (sometimes I feel they should have more computers/workers for check-in and out) but if you go with the intention of having fun and taking it easy you can just roll with it. Sometimes it can be very loud in your room but your at a Waterpark so what can you expect.
The one thing I get frustrated with is the 2 night min. during certain times with the prices of the rooms I will only go one night not two and sometimes you have to wait till the last minute to try and book one for one night only.Overall we really enjoy are time at "The Edge" and will keep coming back as long as the kids request it.

Room Tip: If you are traveling with a lot of kids-try the 2 room suites instead of the bunk bed rooms-the bunk...
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review, December 15, 2012
Thank you and your family for your many visits over the years, and for making your very first TA review about your experiences with us. I understand your frustration about the parking and agree that it can be a mess during busy times. I hope we are able to serve you again the next time your schedule allows.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

355 reviews from our community

Traveler rating
    132
    116
    54
    33
    20
See reviews for
232
24
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Wisconsin Dells, Wisconsin
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 6, 2012

We stayed at the Edgewater and had an excellent time! We had a beautiful room with a fireplace, king bed, whirlpool, and view of the lake. The room was clean and very comfortable. It was quiet allowing a great night's sleep. The check-in process was fast and efficient by Kevin. He answered all questions even though the phone rang often for reservations. We had a wonderful driver take us to Bentleyville and pick-up. (Bentleyville is something to have on your list! it is really a wonderful treat but dress warm! It is on the lake front and the wind can be cold even though there are fire pits throughout.) At night, there is a 2-for-1 drink offer and Devin is an excellent bartender. The waterpark is fun and clean. Well staffed with lifeguards. It was our anniversary and when we made the reservation, i was informed that we would receive champagne and chocolates. There was some confusion about this but the Asst. manager made the promise come true and was very nice hoping our stay was a happy one. The breakfast is very good and the staff person is very friendly. My "only" suggestions would be to improve the pillows, not the most comfortable and replace towels with thicker ones. Both are minor suggestions and would not stop us from staying again! This a wonderful hotel and staff are very professional and always helpful. Thanks Edgewater for a great stay!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review, December 15, 2012
Thank you very much for your great review and 5 star rating. Kevin and Devin are wonderful and they inspire all of us to do our best with every guest, every day. I'll be sure they receive the positive recognition they deserve for being mentioned here by you. I appreciate your input about our pillows and towels, and will review our purchasing and replacement procedures with housekeeping to make sure that we are using the correct items, and make any changes that are necessary. We look forward to our next opportunity to serve you here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rice Lake, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 5, 2012

i booked a room, asking for lakeside, ended up getting an outside access room only(BRRRRRR, going to the stairs to walk forever for breakfast and the water park. Went to get pizza(VERY expensive pizza) and it took like an hour to get to the front, to find out they don't accept credit cards(so we ordered pizza hut instead, faster and cheaper) got to be in the water park for only 1/2 hr before they closed(would have been longer if we didn't have to wait so long just to ask if they accept credit cards,no sign saying anything)... room was very small.. no info about local things to do, places to eat, so on.. toilet was GROSS!! no one came to clean the room the 2nd day.. wasn't happy with this stay

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review, December 15, 2012
I am very sorry you were disappointed with your recent stay with us and hope you will accept my sincere apologies. Your point about lack of signage at Tiki Toms is well taken and we will be making the necessary changes soon. I am sorry, too, that housekeeping did not clean your room on your second day with us. I will use your review and experience in discussions and training to improve our operation, and hope you will give us a chance to regain your trust the next time you visit Duluth. If you would like to discuss this further, please feel free to contact me directly at kenjacobs@zmchotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isanti, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2012

Great value, great location, nice views of the lake and shipping traffic, comfortable rooms and suites, kids have a blast, and adults can enjoy themselves too. My family has visited this hotel many times over many years and have never been dissapointed! I decide to write this quick because I just can't understand the negative reviews I continue to read. I've never seen any of these negative issues in our 20 plus stays.

Good Job Edge! Keep up the good work and the great spirit!

Room Tip: The two room suites are very nice for sharing or being with family. THey are very large and have so...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review, December 15, 2012
Thank you for your loyalty over the years and many visits. You have seen us go thru a lot of changes in appearance, and I'm glad you know you can count on us for a comfortable and enjoyable stay. We look forward to welcoming you back and serving you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Edgewater Hotel & Waterpark? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Edgewater Hotel & Waterpark

Address: 2400 London Road, Duluth, MN 55812
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Duluth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Edgewater Hotel & Waterpark 3.5*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, TravelClick and TripOnline SA so you can book your Edgewater Hotel & Waterpark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Edgewater Resort & Waterpark Hotel Duluth
Edgewater Resort And Waterpark
Edgewater Hotel Waterpark
Duluth Edgewater
Edgewater Hotel Duluth
Best Western Edgewater Duluth Mn

Owners: What's your side of the story?

If you own or manage Edgewater Hotel & Waterpark, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.