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“Dog Friendly Hotel with Spacious Rooms” 5 of 5 stars
Review of The Suites Hotel in Canal Park

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The Suites Hotel in Canal Park
3.0 of 5 Hotel   |   325 South Lake Ave, Duluth, MN 55802 (Formerly Hawthorn Suites)   |  
Hotel amenities
Ranked #18 of 32 hotels in Duluth
Southwestern Wisconsin
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Dog Friendly Hotel with Spacious Rooms”
5 of 5 stars Reviewed March 20, 2009

We have been staying at this hotel at least once a year for the past 8 or 9 years. It is a converted warehouse with spacious rooms. Be warned that there are many different types of rooms. The two bedroom, two bathroom, with kitchenette and living room is great when staying in Duluth with friends. The standard suite has a bedroom and a kitchenette/living room. There are some rooms in the middle of the building that do not have windows. These are smaller rooms and the cost is less. So to avoid disappointment or misunderstanding make sure that you know which type of room you are booking. The best part of the hotel is that they are dog friendly. Fortunately they maintained the dog friendly status when they changed from Hawthorn Suites to The Suites Hotel. Each time we stay we notice that may others are also taking advantage of the ability to travel comfortable with dogs. The location in Canal Park is great with easy access to the Duluth Boardwalk and many Canal Park shopping and dining options. We also notice that this is a popular get away for families with young children or is used for the kids' birthday sleep over etc on the weekends. We will continue to stay each time we are in Duluth.

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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227 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Any
English first
Minnesota
2 reviews
3 of 5 stars Reviewed February 16, 2009

This is a very nice hotel in a great location. We stay here everytime we visit Duluth. Our last trip however when we checked out on Sunday the 2 girls at the front desk were very rude. I can understand if I was giving them a hard time. I simply asked them a couple of questions about the area and they shot back with very rude "don't bother me" responses. It's really too bad because we really like the hotel otherwise. Maybe we'll give the Inn on Lake Superior a shot next time- I hear their service rocks.

  • Liked — breakfast
  • Disliked — service
  • Stayed February 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Top Contributor
71 reviews 71 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed November 15, 2008

Convenient for family reunions that we have had in the past. Unfortunately the hotel has not kept up the rooms. Bathroom floors and walls were visibly dirty. Cot was not clean and the mattress was warn. Room and hall carpets not cleaned. Some items on the breakfast bar were of poor quality. Front desk not that helpful.

  • Liked — Large condo sized rooms
  • Disliked — Cleanliness
  • Stayed July 2006, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
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New York City, New York
Top Contributor
94 reviews 94 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed October 30, 2008

We made reservations at The Suites before we read any reviews. After reading the reviews I had some doubts as to whether or not we should stay there, but decided we would anyway since opinions can vary greatly, but we made sure to ask for a room with windows because we like to sleep with the windows open at night. We stayed in a 1-bdrm suite, which was of considerate size. We had two windows in the bedroom with a whirlpool in the corner. The suite was tastefully decorated. The 1st suite we stayed in for the first 2 nights of our trip could have been cleaner. We found bits of string on the carpet and pretzels under the sofa bed and surmised that they need to vacuum. When we returned later in the week we stayed in another sweet of the same size. There were some minor mechanical issues: one of the windows couldn’t be opened no matter how hard we tried, the toilet flushed on its own intermittently, and the deadbolt could only be locked if we pressed hard against it, but nothing that ruined our stay. Naturally, we submitted a maintenance request upon departure. We enjoyed the space this suite offered and the kitchenette with full size refrigerator. Be aware some rooms actually have no windows, so be sure to ask when in doubt and state what you want.

If you want to spoil yourself and be within walking distance of the shops and restaurants of Canal Park, we’d recommend giving this place a try. Be advised this building used to be a warehouse. The hotel is old and it does show its age, but it can be seen that they’re working at keeping it up. If you want quiet, ask to stay on the backside of the hotel facing the William Irwin ship. Otherwise, you’ll have to deal with the noise of the morning and evening traffic, garbage trucks, and the chatter of pedestrians.

They’re pet friendly, too, which is great news for pet lovers. It was perfect for our large dog, but you have to walk to the corner near Red Lobster to find any grass to walk your dog. Another caveat: parking is outside across the street the front of the hotel, but for us it meant we were able to check on our car at a glance and parking was free.

  • Liked — Location of hotel and spacious suites.
  • Disliked — Street noises from front of hotel.
  • Stayed October 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Minnesota
Top Contributor
86 reviews 86 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 30, 2008

It was great!! We enjoyed all the rooms!! Full size 2 bedrooms, 2 full size bathrooms, a full size living room, full size dining room, full size kitchen with icemaker in the freezer!!
We were very lucky to get windows, which was great. We got to have our windows open at night, and during the day we could see the charter fishing boats, the old train and listen to the whistle!!!!!
We (10 women) parked in the back behind the hotel. It was a little difficult a couple of times to find a parking space but we did.
The front desk was nice(extra wine glasses and towels, pillows and blankets), the cleaning staff helped us out also, we didn't need them to clean our room each day. We just gave them our trash and our dirty towels, and we got all clean towels and more trash bags. There was no reason the have them come in our room to try and vaccuum around all our stuff for 10 women to even attempt to clean around. Also, the breakfasts were just fine, there was different options for everyone. Hot and cold. A couple of the ladies went across the street, but we mostly stayed at the hotel.
The only slight problem we had was there was only 4 luggage racks for this large property. But, then maybe that just means we need to bring less stuff!!
The location is great. Within walking distance to many restaurants, shops and the lake walk. We enjoyed it all.

  • Liked — spacious rooms, location
  • Disliked — not enough luggage carts
  • Stayed September 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 14, 2008

We recently spent a night at The Suites in Canal Park. Our suite was large, clean, comfortable and quiet. We did pay a little more a suite with a window, which was small, but provided a nice view.
The front desk staff were pleasant and efficient.
A wide array of cold and hot food was offered for breakfast. Although the eggs weren't great the pastries were delicious.

  • Liked — large suite
  • Disliked — Scrambled eggs
  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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vactioningfam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2008

I have stayed at The Suites many times and always have enjoyed it. There is ups and downs to every hotel. But staying at The Suites is always seemed to be a great stay for me. When my family checked we were greeted by this wonderful younger lady who was there every night that we were there and greeted us everytime she saw us which made my family feel like at home, she seemed liked she actually cared how my family was and always asked if we were enjoying our trip. We checked in on a monday night just because we like enjoying the hotel when its is a little more quiet. Monday through Thursdays they also have this wonderful social hour which is great. Free beer, soda and some snack type items. There is just a couple things to remember when booking a room at this hotel some rooms don't have any windows and if you are like me thats just kind of wierd. My family was upgraded from a average size one bedroom into a two bedroom suite with a huge whirlpool, new furniture, and full kitchen. I don't think we have ever had a nicer person check us in and upgrade us because they have had open rooms and they were just trying to be nice. Another perk is the suites club we have had 2 free stays so far. Housekeeping is really good on doing extra little things for you, we asked for extra towels and blankets and they left extra towels in both bathrooms and by the whirlpool for us which was really nice. The only part of the stay that was a little bit different was check out, the two lady's that were on in the morning looked like they both had a bad morning one didn't seem like she knew what she was doing and the other one i don't know if she was the boss or who she was but she was she was kind of rude and snippy. But overall, breakfast is good, location is great, pool is average, night staff is execelent, housekeeping is great, rooms are beautiful, assistance is amazing.

  • Liked — room and staff
  • Disliked — nothing
  • Stayed July 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Suites Hotel in Canal Park

Address: 325 South Lake Ave, Duluth, MN 55802 (Formerly Hawthorn Suites)
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 32 hotels in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Suites Hotel in Canal Park 3*
Reservation Options:
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Also Known As:
Hotel In Canal Park
In Canal Park Duluth

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