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“Great Location” 4 of 5 stars
Review of The Suites Hotel in Canal Park

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The Suites Hotel in Canal Park
2.5 of 5 Hotel   |   325 South Lake Ave, Duluth, MN 55802 (Formerly Hawthorn Suites)   |  
Hotel amenities
Ranked #19 of 34 Hotels in Duluth
Grand Marais, Minnesota
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Location”
4 of 5 stars Reviewed July 26, 2014

We usually stay here once in the Spring and once in the Fall. We love that it is pet friendly! The staff has always been friendly and the views are great. The rooms are clean, the beds comfortable, and the breakfast is good in the morning. The only down would be there is no pet exercise area ie grass or gravel...gotta go for a walk for that one. And the WIFI is spotty at best and who needs that when you are vacationing. Otherwise this place is a perfect weekend gateway.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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328 reviews from our community

Traveler rating
    102
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    57
    44
    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • Any
English first
St Paul Minnesota Usa
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 25, 2014

We had a two room suite with somewhat a view of the Lake. It was a Jacuzzi suite and the Jacuzzi was huge, and the room had super tall ceilings but the walls were baron, nothing above the Jacuzzi on either wall, so it was rather weird, and cold (meaning non inviting). The little kitchenette was effecient if we were to use it, but did not. The refrigerator is standard size which is rather funny for this type of kitchenette. Room was clean just dark, not enough lighting. Very old building, but staff was super friendly and accomodating. If space is important they are huge, if you are looking for quaint, or charm in the rooms, not here. Functional. I will say, they had a super comfy bed! They had a nice hot buffet breakfast.

Room Tip: Ask about a room with a view of the lake, but know that the windows are high and the lake view is ob...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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Appleton, Wisconsin
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed July 24, 2014

We used to stay at the Inn on Lake Superior, but they are no longer dog-friendly. The Suites' atmosphere is not as nice or up-to-date, but it's still a great place to stay. Request a room with windows, and everything will be fine. Our room was like an apartment, so we were very comfortable. We couldn't hear anything through the walls or door; we only heard the traffic outside, which was actually soothing at night. The parking is across the street, but it's really not that big of a deal since it's so close by. The hot breakfast was a bonus. We will gladly return with our dog.

Stayed July 2014, traveled with family
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Sparta, Wisconsin
Level Contributor
195 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 21, 2014

Stopped in while on a trip and this is within walking distance to the water, It has a pool, whirlpool, restaurant, all located inside. Connected to them is an Old Chicago (pizza/pasta/beer), parking in front and behind building. Staff very helpful and offered coupons for local places. Breakfast included with stay, good selection for food or drinks and sightseeing. We are glad to have stayed here, if back in town we will stop again.

Room Tip: Our room faced the Irvin Ore ship (museum) 2nd floor very nice, But if you stay on the other side yo...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Thunder Bay, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 20, 2014

I guess it all comes down to the old saying "you get what you pay for" . My husband and I decided to vacation in Duluth solely on being able to get a hotel room for as close to $100 as we could. We were successful in finding 2 hotels that met our criteria and actually booked both until we could decide. We read other reviews and finally cancelled our other booking even though it was a cheaper rate for an equal type of hotel. (We wanted to try something new) I had read many of the reviews and was careful to book a room with a window as this hotel is unique and has many rooms that are interior without windows. I decided to call and confirm the booking 2 days prior to the visit just to be sure everything was set especially since I had not yet received my email confirmation. I called and confirmed and was assured the room had a window. When we went to check in, we were told that the room that was booked was an interior room (no window). After explaining that I had not booked that room and had even called to confirm, she told me there were no other rooms available for us at that rate. (She suggested the people who had served me on the phone had done things incorrectly) I expressed my disappointment at which time she went to the room behind the front desk to talk to a woman at a desk to see if they could do anything. (I am assuming this was the manager behind...she never once came out to address the issues and kept sending the front desk person out as a messenger) When the girl came back she offered us a 2 room suite but said we would have to pay $45 more per night for it. Since we had booked dependent on price...we were not wanting to increase our nightly rate. (FYI-We travel to Duluth often as we live relatively close in Canada...rooms in Duluth more than double in price during the summer months which is why we were concerned with price.) We then asked if we could go look at the room they had booked for us without a window since we at this point had nowhere else to stay. When we returned to the desk she made us another offer of the 2 room suite for and additional $25 per night but since we were not interested in paying additional money for our stay we opted to just take the wrongly booked room in the interior. The rest of the stay was ok. It was clean and the air conditioning was excellent. The beds and pillows were comfortable and it was nice to be able to have a table to eat at when we ordered dinner in. The location was good but there was nothing that blew us away though and the breakfast was just ok. We have tried out a variety of hotels in Duluth as we travel there at least 4 times a year. This was our first time at The Suites and we will probably not return. Because the check-in was so disappointing it was hard to recover. I thought it was terrible that they admitted the person helping me had obviously booked incorrectly and blamed it on his inexperience. They said they would use my experience to teach him what to do next time. I felt it was a very pass the buck solution that didn't help me out (the client) at all or solve the problem in any way.

Room Tip: The interior rooms have no windows and the lighting is quite dim. Choose a room with a window unles...
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barstow
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 12, 2014

Everything you could want in your room we had. Awesome King bed with 5 pillows, loved it. Two TV's a full kitchen with large frig, dishwasher, loveseat that makes into a bed. Had one of the best breakfast we had on our trip and we stayed at 7 hotels. Our room was a city view room so we did have a window, we overlooked the harbor. We did get lost on our way because we put in North Lake St not South Lake. So we called the hotel and an extremely nice young lady named Sara stayed on the phone and gave us turn by turn directions to the hotel. Totaly Awesome Hotel would love to stay again.

Room Tip: Had a city view room which has a window. Interior room don't have a window and if they are as ni...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stevens Point, Wisconsin
Level Contributor
52 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 7, 2014

The Suites Hotel in Canal Park was a great place to stay! The hotel was formerly a warehouse, and offers quite the unique experience. The rooms are huge, with a separate bedroom and living room. There was even a kitchenette in the room! The rooms were spacious, comfortable, and clean. The pool was fun to use. The free breakfast was good, and offered many choices. The staff were friendly and helpful. The hotel has a great location, just down the street from the Lift Bridge and a short walk from Canal Park and Lake Superior. We had a great view overlooking the William A. Irvin museum ship and downtown Duluth.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Suites Hotel in Canal Park

Address: 325 South Lake Ave, Duluth, MN 55802 (Formerly Hawthorn Suites)
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#15 Business Hotel in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Suites Hotel in Canal Park 2.5*
Number of rooms: 136
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Also Known As:
Hotel In Canal Park
In Canal Park Duluth

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