I went to Duluth for business/leisure trip with co-workers, what a long drive we had to. When we got there, finding parking was a pain to say the least. Not to mention the walk we had, around and around and around we went just to get to the front desk! Elevators??? Ya after you had walked a marathon already! Plus carrying luggage of our female riders(no offence there, they know they brought alot of stuff!!! LOL) It would have been fine accept how tired we were when we got there, and looked forward to relax. We are not exaggerating here, they should have a button that buzzes someone at the front, who speaks to you and tells you to wait and that they will have someone come where you are with a trolly or something. However you will have the convience of a map on the wall to try to tell you where your at, your a mouse in a maze! TG my medications didnt kick in! LOL I would have never found my way back to the room when I had to go search for my car cause i needed something.
How was customer service? The guy who worked there, was nice and did accomadate us with towels and a rollaway bed. They did offer shuttle service to take you around town to eat or site seeing. That would be nice to some.
However the pool here is only 3 feet deep, so if your bringing your kids here to swim, that may dissappointment them. We had a couple with us, and they were teenagers who whined about it saying it was a kiddy pool! Not that you can please a teenageer, lol.But we try dont we? LOL
One of us, got a suite thinking oh it will be nice and big to accomodate most of us, can we say WOW when we walked in, and NOT a GOOD WOW! It was tiny! Two people should only taKe their suite, cause youll be walking over each other if you dont! We asked for a hot tub in the room, but they didnt have any in the hotel.They told us there was one by the pool. Well whooopy doooo! If i pay over 200 bucks for a suite, I want a whirl TUB! IN PRIVATE! Not sharing it with every tom, dick , and harry casino goer! LOL
The view wasnt bad in the room though, accept of the row of bars across the street and you could hear everything going on there. Peace and quiet ??? Naaaaa bring your meds, and crank up the tv!
They are nice there though, no compalints really there. They dont make the rules, or prices, or make decisions on decorating, or putting hot tubs in rooms, they just work there. LOL Hint, hint management!
They do accept pets, which is fantastic, and dont charge a nutty price over it. That was nice to hear, because we do have pets, and know hotels should accept pets. Pets are live beings, ya cant always leave them at home! Plus they are family. So all you pet lovers will like that news.
Now for the suite itself, besides being small. Its just average looking. Looks like any reg room with a king bed. There wasnt a wow factor there at all! Which was dissappointing.
But instead of a chair with a bible, there was a couch with one. I would be highly PISSED if I came here for a romantic evening with my husband for the first time. Def doesnt cut it for the price you pay! Was it clean??? Yes it sure was, thank god cause if it hadnt been, I would have screamed REFUND with all the dissappointments we ran into.
I have def been to worse hotels then this one though, would I reccomend it? Sure, but I would say take the cheapest room you can!
I hope this helps someone else. As for management there, I think you all need to get together, and make some changes well long over due, esp with the competion you do have. Come on now!
- Official Description (provided by the hotel):
- The Sheraton Duluth Hotel is ideal for business, weekend getaways, or vacation. Connected via skyway to all four Essentia Health care buildings and minutes from the Duluth International Airport ... more less
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- Also Known As:
- Sheraton Duluth
- Duluth Sheraton