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“Excellent stay on quick business trip” 4 of 5 stars
Review of Sheraton Duluth Hotel

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Sheraton Duluth Hotel
3.5 of 5 Hotel   |   301 East Superior Street, Duluth, MN 55802   |  
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Special Offer
Breakfast for 2 Included
Ranked #14 of 32 Hotels in Duluth
Certificate of Excellence 2014
Des Moines, Iowa
Top Contributor
62 reviews 62 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
13 helpful votes 13 helpful votes
“Excellent stay on quick business trip”
4 of 5 stars Reviewed March 22, 2014

A quick overnight business trip to Duluth. First time staying at this property.

Reasonable rate. Excellent accommodations. Friendly staff who helped me navigate to the hotel from the airport when my GPS wasn't properly functioning. Appreciated the Starwood Club floor and the warm and inviting 6th Floor Club Room, which had an adequate complimentary continental breakfast selection. The short duration of my visit did not allow for utilizing any other onsite amenities such as fitness center or restaurant, so cannot comment or rate those.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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248 reviews from our community

Traveler rating
    111
    84
    33
    11
    9
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Whitehaven, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2014

We went as a last minute trip which we booked while in the USA Beautiful and clean room with good view from the front staff very welcoming bar area very comfortable and restaurant enjoyable but pool area could have do with a little more tlc

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thunder Bay, Canada
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 9, 2014

Old dated rooms, untrained staff, no hot water in the room and a surprise "security deposit" charge of $300 on your visa when you get home. To make it worse, when you call to question the "surprise" charge that they never mentioned at check in, you get a person trying to explain it away that the bank decides how much to take????? To be fair, they did move us because they had no hot water in the room,but what a pain to pack up and move after you are all settled and trying to get to a dinner reservation. And, we had to move ourselves....

Room Tip: somewhere else
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  • Stayed March 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eden Prairie, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2014

This is my favorite hotel in Duluth. Rooms are clean and updated. I also really like the area downtown for this hotel. Many good eating and drinking establishments within walking distance. I like it much better than the canal park area which also has many hotels. The health club is very nice and well maintained. Lobby bar and restaurant are very good as well.

Stayed March 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eden Prairie, Minnesota
Top Contributor
209 reviews 209 reviews
17 hotel reviews
Reviews in 67 cities Reviews in 67 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 9, 2014

This is a beautiful hotel with great amenities in an outstanding location. The hotel is in the center of downtown Duluth and has easy access to everything Duluth has to offer. Our room was exactly what I would expect from a 4 star hotel except for the noise level. We were in a room near the elevator and even though people weren't being obnoxiously loud we could hear every group that got on or off that elevator, when you are trying to relax or sleep that can be very annoying! We have stayed in 4 star hotels all over the world and this one was definitely the noisiest!

Room Tip: As far from the elevator as possible!
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 1, 2014

By far the best place to stay in Duluth. I've stayed many times both for business and pleasure. Very clean and modern accommodations along with very friendly staff. When traveling with my family for pleasure- we make it a point to stay there. My family consists of my wife and two German Shepherds- YES- this place is VERY dog friendly and my pooches always get a warm reception from the staff. Keep up the great work!!

Room Tip: Try to get the lakeside rooms for obvious reasons- the "city" view room consist of looking...
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug B, General Manager at Sheraton Duluth Hotel, responded to this review, March 3, 2014
Dear Tool578,
Thank you for your very kind review of our hotel. We will look forward to welcoming you, your wife, and your two German Shepherds back during your next visit to Duluth!

Warm regards,

Doug Bremer
General Manager
Sheraton Duluth Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 20, 2014

I stayed here for two nights on a job interview. It is right on the main street and they gave me a room with a nice view of the lake, so I got to see a nice sunrise (but it was -20 F). The bed was one of the most cozy and comfortable I have ever slept in. They had robes to wear! The staff at the desk were so nice I could not believe it. I did not run into the housekeeping but they did an excellent job with my room each day. They had a shuttle to take me around and the drivers were fabulous. They have a restaurant and I had a decent breakfast there - it was great as can be expected from a breakfast. I hung out at the bar and the bar staff were great. It is a small place so feels kind of homey that way. It is walking distance to a really cool, very old diner type of place and also near a nice coffee shop. I would definitely stay here again. Highly personalized service.

Room Tip: Try to get one that overlooks the lake, but you need to get up for the sunrise.
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug B, General Manager at Sheraton Duluth Hotel, responded to this review, March 3, 2014
Dear CCG_from_Denver,
Is a very kind review, and thank you for taking the time to post these comments.
I am thrilled to hear that our service made the difference in your experience.
We will look forward to welcoming you back during your next visit to Duluth, and I hope your interview went well.

Warm regards,

Doug Bremer
General Manager
Sheraton Duluth Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Duluth Hotel

Address: 301 East Superior Street, Duluth, MN 55802
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Duluth
#11 Business Hotel in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Duluth Hotel 3.5*
Number of rooms: 147
Official Description (provided by the hotel):
The Sheraton Duluth Hotel is ideal for business, weekend getaways, or vacation. Connected via skyway to all four Essentia Health care buildings and minutes from the Duluth International Airport ... more   less 
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Also Known As:
Sheraton Duluth
Duluth Sheraton

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