I cannot recall the last hotel where it took 22 mins to get from the carpark to the room. This one did! No signage, pull up in front, get told to use the public carpark at the rear of the block, airwalk back to the hotel, single elevator (8 mins wait as someone had jammed lower doors open with a hotel luggage cart) walk through lower hotel back to reception, then up another elevator, find room swipe keys did not work - unforgiveable - head back down and repeat. Lovely after a long day.
Staff were stuffy and aloof, especially front-desk. With one exception - the shuttle guy was just great and got us to and from our restaurant despite 9,000+ hockey fans filling the hotel and demanding his services. 10/10 there, but nowhere else. Room was classy but very, very dark with an overpowering smell (stench) of furniture polish. Despite a requested late check-out, I was just glad to get out of it into the fresh air by 9am(!)
If I had paid anything like rack-rate I would have felt cheated. Only reason we chose it was because we had points to use. Next time, I'd stay somewhere warm, friendly and pleasant like the Canal Park Lodge we have used several times before.
Bellissio's at Canal Park was a GREAT place to eat. Also the Fitgers brew-pub has a great late-night atmosphere and is a couple of minutes walk.
- Official Description (provided by the hotel):
- The Sheraton Duluth Hotel is ideal for business, weekend getaways, or vacation. Connected via skyway to all four Essentia Health care buildings and minutes from the Duluth International Airport ... more less
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- Also Known As:
- Sheraton Duluth
- Duluth Sheraton