We ended up staying here for a week as we had a child diagnosed with cancer and the location to the clinics and hospital was perfect. The room had a view of the lake and yes!! Do pay for the view especially if this your first trip to Duluth. Beds, bedding, pillows were of top quality. Large desk to spread out on and a very nice bathroom with 2 doors that gave the room a feel of Europe. Nice touch! The staff was so helpful and caring as we dealt with all that a parent deals with when your child has cancer. We are fussy guests and found our room to be very clean. We even checked it out as we are innkeepers ourselves. This will be our new home in Duluth when we visit the hospital. Nicole at the front desk was extremely helpful and oh so caring. A gem for the Sheraton. The shuttle service is like having your own personal limo at your disposal. Thank you all at the Sheraton for making our stay as comfortable as it was.
Get a room with a lake view on a higher level.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 11, 2013
We are honored Sueedgington!
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Feedback given by someone who knows the business is priceless! Then to top it off with, knowing that you are embarking on a journey with your child, we truly are honored by your gift of feedback!
We genuinely hope that our guests who are staying with us due to medical reasons, can focus on what's important to them and let us focus on making your stay easy and comfortable. No matter the reasons someone travels to us for, it's our job to understand what's most important to each guest and work on delivering that custom experience each and every time.
We wish you great success on your family journey and know you have a "hotel family" waiting for you here in Duluth.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.