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Sheraton Duluth Hotel: Traveler Reviews

3.5 of 5
301 East Superior Street, Duluth, MN 55802
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Sheraton Duluth Hotel
Ranked #10 of 32 hotels in Duluth
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162 reviews from our community

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Traveler rating
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    55
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    7
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Date Rating
Wisconsin
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
“Nice Place, Has almost everything...”
4 of 5 stars Reviewed February 19, 2013

We stayed here for a dance at Greysolon Plaza. Hotel is very nice and has a protected parking ramp in the back. The pool area is small/cozy but very pleasant. The staff was attentive and helpful. All and all a very pleasant stay. Crib was an actual crib not a pack and play. Very nice!

Only thing that we didn't like is the strange 2 door arrangement for the bathroom. We agreed they would be better off with one door that actually closed correctly and afforded some privacy.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask heavylunch about Sheraton Duluth Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen P, General Manager at Sheraton Duluth Hotel, responded to this review
March 11, 2013
Thank you HeavyLunch for your review!

We certainly appreciate when our travelers take time out of their busy schedules to let us know what they liked most and where we could improve.

It's good to hear you appreciated the convenience of our hotel to the Greysolon Plaza Ballroom. Sometimes northern Minnesota weather and dressed up events don't mix well, so having the ballroom connected via skyway can be very valuable.

And, shouldn't everyone get a good night’s sleep when staying in a hotel? We believe so, and that's why Sheraton has invested in a quality crib for even our smallest guest. Now hopefully your little one slept through the night too!

Unfortunately, the design choice with a more fashionable door fell short of your expectation. We do have a limited number of rooms with a solid door but we are hoping you won't let this be an obstacle that would keep you from rebooking with us in the future.

Again, thank you for your feedback. It is valuable for us to know how we are doing, that's how we continue to learn and grow!

Warm Regards,
Karen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great experience!”
4 of 5 stars Reviewed February 2, 2013

Defintely a nice place to stay in Duluth. It is situated in downtown Duluth. The rooms and lobby have nice traditional decor, and so do the rooms. The bathrooms are spacious, but not enough counter top space, but definitely clean and comfortable. Definetly get a lake view room, watching the ships go by is fun to watch. The bar that is apart of the lobby is indeed nice too! Whenever I go to Duluth, it is my go to place to stay!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Andrea T about Sheraton Duluth Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen P, General Manager at Sheraton Duluth Hotel, responded to this review
March 11, 2013
Dear Andrea T,

Wow! Thank you for your kind review! Being on the "go-to" hotel list is a compliment we are very proud to receive! The next time you are in town and feel you need additional surface space in the bathroom, let us know and let's see what our team can come up with. Again, thank you for taking the time to share your experience with us and with fellow travelers!

Warm Regards,
Karen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
384 reviews 384 reviews
33 hotel reviews
Reviews in 110 cities Reviews in 110 cities
164 helpful votes 164 helpful votes
“Very nice in the heart of the city”
4 of 5 stars Reviewed January 2, 2013

The Sheraton Duluth was a nice place to stay for a recent business trip. The hotel was within walking distance to everything I needed to do and the room faced out on the Lake, which was fantastic. The staff was courteous, even offering to drive me a few blocks to pick up a pizza I had ordered since it was raining outside. I braved the elements without the ride, but I liked the fact they offered to drive me such a short distance. The room was clean and I liked the fact the desk faced out the window. Overall, the Sheraton Duluth made my stay much better than it could have been and I appreciate that.

Room Tip: Get a high room facing the lake.
See more room tips
  • Stayed May 2012, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
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See 5 more reviews by GoodFood88 for Duluth
Ask GoodFood88 about Sheraton Duluth Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen P, General Manager at Sheraton Duluth Hotel, responded to this review
March 11, 2013
Thank you for the kind review GoodFood88!

Traveling for business sometimes can feel a little less than glamorous or rewarding, like a vacation can. I'm thrilled to hear you found the location and our associates to meet your business travel needs. I will be sharing your feedback with the front office team so they know, sometimes simply offering to help can make a difference to our guests. We look forward to seeing you on your next business trip and hope you keep us in mind when planning a vacation as well.

Warm Regards,
Karen
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Chicago, Illinois
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Great Hotel”
5 of 5 stars Reviewed December 30, 2012

This is a great hotel for the money. One of the better places to stay in Duluth--which is a city full of mainly so-so hotels. Everything was clean and new, the staff was helpful and the price was fair. I strongly recommend paying the extra $20 for the lake side view rooms. We stayed on the top floor. It provided an excellent view of Lake Superior, the pier lights and the Lift Bridge/Canal Park area. 301 is a good on-site restaurant.

Room Tip: Highest floor possible on the lake side.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask wx8 about Sheraton Duluth Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geff, IL
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Very nice place to stay”
5 of 5 stars Reviewed December 28, 2012 via mobile

Traveling with my wife and two grown sons to do a watercolor demonstration at Duluth Pack Outfitters, we needed a room large enough to accommodate the four of us. This hotel more than provided that. Our room was very clean and nice with two queen beds and a pull out sofa. Starbucks coffee in the room, too.

For about $190.00 for the night I was very pleased.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 9 more reviews by Spencer M for Duluth
Ask Spencer M about Sheraton Duluth Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Duluth Hotel

Also Known As:
Sheraton Duluth
Duluth Sheraton
Address: 301 East Superior Street, Duluth, MN 55802
Phone Number:
Region: United States > Minnesota > Duluth
Amenities:
Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Duluth
#4 Family Hotels in Duluth
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Sheraton Duluth Hotel is ideal for business, weekend getaways, or vacation. Connected via skyway to all four Essentia Health care buildings and minutes from the Duluth International Airport ... more   less 
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