My husband and I stayed here for one night; to attend a family birthday party in Duluth. We didn't use the pool area since it was such a short stay, but we were very pleased with our stay. I am difficult to please, and all the important things to me were taken care of. The hotel staff was very friendly. We used the shuttle service and that went well. Our room was clean, smelled nice and the heat worked well (not noisy like some hotels are). The bed was very comforable and there were multiple pillows - nice size. The breakfast and coffee were very good. There were cold cereal choices, some hot choices (make-your-own waffles, eggs, sausage, biscuits, etc) as well as coffee, milk, juice. We went to the Outback for dinner - right across the parking lot which was convenient. I would definitely stay at this hotel again.