I want to love At Sara's Table so much. It has great food, an admirable commitment to sustainability, and it's in a unique location with a nice deck. Unfortunately, I have had the worst experiences with service here out of any restaurant in Duluth.
Once my family came to celebrate a new job and were seated on the deck. Over the course of an hour, we spoke to three different people working at the restaurant and each assured us that someone would be along to serve us shortly. The place was not busy- one employee was folding laundry at a table. We left just as our water and menus were being delivered, and were offered no apology and a mere shrug of the shoulders when we explained why we were going.
Another time we came with a party of four adults and two children. The area with the couches and chairs near the fireplace had a few folks waiting, but there was plenty of room left for our quiet group. An employee suggested that we go wait in the wine bar instead. We were fine waiting where we were. Then we were rudely told that since our party was "so large" that we *had* to go wait in the wine bar. The wine bar area was packed, but we managed to squeeze in at the back, where a server seemed confused as to why we were there. We were then promptly forgotten. When we finally went back to enquire as to how much longer we would have to wait, we were immediately seated. Hrmmm...
Another time our in-laws tried to go out for dinner and upon arrival were told that the only table available was in the wine bar. Unfortunately, they weren't told until well after they were seated and had been waiting some time that they were unable to order food in that section. They left.
Our family has dozens of stories like these. The only reason we ever go back is that the food is unique and tasty and the place is in our neighborhood. Only go if you have extra time on your hands and a high patience level. If you would like local, sustainable excellent food AND good service, hit up the Duluth Grill instead.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.