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“The customer service was exceptional!” 5 of 5 stars
Review of Indian Point Campground

Indian Point Campground
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Indian Point Campground
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75th Ave. West and Grand/ Hwy 23, Western Waterfront Trail, Duluth, MN 55407   |  
Hotel amenities
Thunder Bay, Canada
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
“The customer service was exceptional!”
5 of 5 stars Reviewed July 26, 2012 via mobile

At first sight my daughter and I were concerned about the lack of trees for a campground. But from check in to check out the exceptional customer service has us wanting to go back! The Park was very well maintained, the bathrooms were kept stocked and clean. If you need to have trees near you the. I suggest booking early and getting a site along the outside perimeter. We were tenting and had an electrical site on the inside which is lacking trees but it was still very nice and we had a wonderful time. We are looking forward to going back next year for our annual mother/daughter camping trip.

  • Stayed July 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
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21 reviews from our community

Traveler rating
    6
    7
    0
    5
    3
See reviews for
6
8
Solo
0
Business
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Minneapolis, Minnesota
Top Contributor
84 reviews 84 reviews
23 hotel reviews
Reviews in 43 cities Reviews in 43 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 16, 2012

What a great location -- pretty much in the heart of Duluth, just a few minutes from all the sights, and yet serene and picturesque at the same time! I learned from the friendly staff, who were just learning the ropes of a new computer system, that the new management company had to bid against others to get the contract for this campground since it is owned by the city. Seems like the city made a good deal, because everyone was very helpful and the place was well-maintained. We had a nice spot by the water on a very uncrowded weekday. We were originally assigned to a spot closer to other RVs at first, but then we asked for a different spot since there were so many to choose from. This took a while on their computer system, but they worked hard and figured it out!

It would be nice if the shop had a few more amenities, but since it's right in Duluth, it's pretty easy to find what you need elsewhere. A few bug zappers outside the bathrooms might be nice too, although the bugs mostly kept to themselves!

All in all, a nice, peaceful night's sleep in preparation for a day of sightseeing in Duluth!

Room Tip: There are some nice spots near the water if you don't need a water hook-up for the RV.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Minneapolis, MN
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 12, 2012

Stayed here over the July 4th holiday. Was planning to stay at Jay Cooke State Park but this is closed due to recent flooding. We are definitely glad we changed to here. A bit surprised they had openings for us as we had a big class A motorhome and large sites are not usually available at the last minute, much less having really good sites available. We read all the comments here and Facebook and can say what ever management problems were here before is for sure gone now. The managers are very accomodating and helpful with everything we asked of them. Campground is close to the Munger bike trail so this was great for us. It's about 5 miles from Canal Park but easy to get to as it's pretty close off the freeway. In fact it is located across from the Superior Zoo. The only thing we wished we had for the kids was a play ground. Definitely worth staying there again.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 29, 2012 via mobile

Fabulous! Very friendly staff - excellent rental bikes, bathrooms/showers clean and good working order. Camp sites neat, clean. Pleasantly surprised after reading earlier negative reviews. As of late June 2012 this is a great place to stay near Duluth - we will come back!

Stayed June 2012, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, Minnesota
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 8, 2012

This place is much better now that new managers have taken over. No more trouble from neighbors and the new bathrooms and grounds are great. Answered our questions and offered the best service. I highly recommend Indian Point Campground this year (2012).

Room Tip: There are RV campsites and tent sites - your choice.
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 16, 2011

The staff is horrible...we had reserved a pull-thru spot with a late checkout and when we arrived there was someone in our spot. The staff relocated us and then told us we had to leave early on our last day to accommodate a new guest. Pictures look much better than reality. Beware!

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iron Range
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 20, 2009

We made our reservations 3 weeks ahead. When we checked in-they only had us for one night- not two. They gave us a site for 2 nights-on the road and needed extension cords for electricity and a hose for water (apprx 100 feet away) When we said the reservation was for 2 nights -we were told "the computer does not lie" Staff not friendly-we were told "you will never find another campsite tonight"-which we did. We always thought that people who wrote bad reviews were just too picky-we are not-all you have to do is be nice. Very disappointed and will never recommend this camp ground. Owned by the city of Duluth-they should be embarrassed by the people who run this camp ground.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Indian Point Campground

Address: 75th Ave. West and Grand/ Hwy 23, Western Waterfront Trail, Duluth, MN 55407
Location: United States > Minnesota > Duluth
Hotel Style:
Ranked #6 of 9 Specialty Lodging in Duluth
Also Known As:
Indian Point Campground Hotel Duluth

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