Making the reservations was a breeze. The staff was extremely courteous and the hotel even honored the wedding block price that my cousin (groom) had negotiated even though it was past the required date to reserve. Not being from the area, it was also nice to be well received by the desk staff when checking in and throughout our visit. The hotel itself is clean and comfortable. They offer a large scale hot/cold breakfast in the morning, which my family really enjoyed, as well as a smore roast at night. This was a great hotel for the weekend and we will definitely book here again if we make it back to the area.