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“Nice Hotel, Nice people...we will be back!” 5 of 5 stars
Review of The Inn On Lake Superior

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The Inn On Lake Superior
2.5 of 5 Hotel   |   350 Canal Park Drive, Duluth, MN 55802   |  
Hotel amenities
Ranked #2 of 32 Hotels in Duluth
GreenLeadersBronze level
Mantorville, Minnesota
1 review
1 helpful vote 1 helpful vote
“Nice Hotel, Nice people...we will be back!”
5 of 5 stars Reviewed August 3, 2011

We stayed at The Inn for a long weekend for my daughter's birthday. The room was very clean and the staff was professional as well as pleasant. In the evening they had music and s'mores which helped wind down the day and made the stay that much more enjoyable. The view was gorgeous as we had a lake side room. Balcony was a nice retreat as well. We really enjoyed the fact that we did not have to drive in Canal Park as everything was in walking distance. The whole family enjoyed the stay.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, August 4, 2011
Thanks so much for you nice comments about your experience here. We're really glad you and your family had a good time and look forward to the next time we can be of service to you.
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657 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
Date | Rating
  • English first
  • Any
English first
Omaha, Nebraska
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 29, 2011

My wife and I were in town for 4 nights for a conference. Quite simply, we liked everything about The Inn on Lake Superior. Our clean, large room on the 3rd floor overlooked the lake and had a private balcony. It was neat to see the lake change its character according to the weather. Great view of the ships!

The bed and pillows were very comfortable. The multi-function showerhead was great, and we liked the unique brand of bodywash, shampoo, etc. The hotel staff was friendly, from the maids to the front desk staff. Breakfasts were outstanding, and varied by the day... waffles, french toast, huevos rancheros, sausage, cereal, fruit, etc. Breakfast was served from 6-10. The coffee and cappucino machines ran 24/7. At 8pm, bonfires were turned on on the back patio, and free smores were available for roasting. Everyone was enjoying the smores! On Friday night, there was entertainment out there.

The location is next to the bike path and pedestrian boardwalk, which provides easy access to miles of lakeshore. We rented bikes one day and rode the length of Minnesota Point. We thought we'd charged the bikes to the room, but upon checkout learned that the rental was free. One last thing we liked was that the sodas and water in the room fridge were complimentary. So was the parking. We will definitely stay here EVERY time we are in Duluth!

Room Tip: If you can afford it
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Stayed July 2011, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, August 18, 2011
Thanks for your fantastic review! We have rain here today and the lake has again changed its character, and people are still on the lake and boardwalk, enjoying all we have to offer. We're happy to know you will be our guest again on future visits.
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Minneapolis, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2011

Stayed at the Inn for The World and Reggae Festival. The Tall Ships were also on the Lake so Duluth was hopping! We stayed on the Lakeside and was very pleased with the room. Kind of outdated art and wall paper but it didn't really matter. The breakfast was only ok but I did care because all I wanted was the jerk chicken and curried goat at the festival! I would stay there again but if you go when there's big events the rooms are almost $300 a night. The outside pool is really small.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, August 3, 2011
Thank you for posting your comments. I'm glad you enjoyed your visit to Duluth, and that you were happy with the service & accommodations we provided. We are so lucky to have so many events here, there's something for everyone at one time or another. We hope you'll be our guest again the next time you are in the area.
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Orr, Minnesota
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
Reviews in 33 cities Reviews in 33 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 28, 2011

Located steps away from Lake Superior in the city of Duluth. Several shops and restaurants are within walkable distance. One can see ocean-going vessels pass under the Duluth High Bridge. Three other hotels are also located in Canal Park, and they are all of high quality. I generally choose the Inn because of their lower off-season rates (high season is summer). Coupons for the low rates can be found in the Northland Coupon Book, which is available in many tourist locations during the summer.

A very nice complimentary breakfast is served every morning. Make-your-own S'mores are available every evening. Besides the indoor pool, there is a roof-top outdoor pool. The lakeside rooms, which have a small balcony, are a bit more expensive than the other rooms. I enjoy a city-view room with the lights of night twinkling up the hill.

All in all, the Canal Park area of Duluth is a great place to stay, summer or winter, and the Inn on Lake Superior never disappoints.

  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, August 3, 2011
Thanks for taking the time to write and share your review. We know you have other hotel choices here and really appreciate your loyalty and repeated stays with us. Please let me know when you will be here next so I can thank you in person.
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Mankato, Minnesota
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 21, 2011

We part of a very large group that had people staying at 3 hotels. Our room was on the first floor facing the indoor pool. Occasionally we heard quite a bit of noise from the pool during the day but it wasn't a problem at night. The breakfast was okay, I've had better. The room looked recently remodeled (I'd guess within the last few years). It is a very nice hotel. I gave it a 4 because I know there are better hotels but probably not for this price.

Room Tip: Request a room with a view of Lake Superior.
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  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, July 26, 2011
Thank you for taking the time to write and post your review. We know you have a lot of hotel choices in Duluth and really appreciate your business. Our goal is to meet and exceed the expectations of our guests, and we look forward to any input we get on how to improve our product and services. We look forward to serving you again the next time you are in town.
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Viadana, Italy
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 14, 2011

The hotel was lovely..minus a few upgrades that are needed in the room..overall it was lovely though..we had an king disable room which was the best if you have a baby. It was spacious and the bathroom was very large which was very needed..even the chair in the bathroom was useful as it was flat and we placed our changing mat on it. The bed was mostly confy and the view from our room was lovely. Even had weekend music down below ..we could sit on our balcony and enjoy whilst the baby was sleeping and still feel apart of it.
The breakfast was great but could have done with a few other things in the hot secton as I was tired of waffles after the third day..but I must say they were good waffles and a great feature to the hotels breakfast. I enjoyed that there was always something my daughter could eat as well....ie toast, fruit, yougart..ect..and the coffee and capicino machine as tops too.

The only thing that really destoryed our stay was that when we checked in the staff seemed as we were bothering them and if they just really didnt want to help us. Even the next day when we went down with a question they seemed as if they didnt really want ot talk to us..but with that said I would have to say that when we checked out al ovely gentlemen helped us and didnt seem like the rest of the ladies who seemed bothered.

The housekeeping staff is completley useless..although they were very friendly and nice..each time we went back to our room..it seemed that all they did was make the bed and give us new towels..well most times they gave us clean towels..two days they missed the face towel..or a body wash..or something like that..and they didnt ever take the empty bottles just gave us new ones...Also they didnt clean the floors which was weired to me. Each night my husband would have a beer in the chair and every day the bottle would still be there after the clean..after day two we would leave it there to see if they would have thrown it out..and surely they wouldnt. A few days we didnt get water replacement ..ect..
I know its not 5 star...but I just think making a bed and give clean towels and taking out rubbish is not a proper serviced room in my opinon.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, July 21, 2011
Thank you for your review. I am so sorry that you were unhappy with the service you received during your stay with us. I will use your comments in discussions and training to emphasize the importance of everyone doing their best at all times, with every guest. Should your travels ever bring you back to our area, we hope you will give us the opportunity to give you a better experience here.
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St, Paul, MN
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 12, 2011

I just stayed there this past weekend with my children as part of a sporting event they were partaking in. This place exceeded our expectations for a home base.

The inn is on the shore of Lake Superior, just 1-2 blocks from the lift bridge. The dining area overlooks the lake. As we were finishing breakfast one morning, my daughter noticed a ship coming in. We quickly cleared our dishes, and still in their slippers, my kids tore off to see the ship approach and go under the lift bridge - waiving to the crew as the boat passed by. Despite ages of 9, 10, and 12, they still loved the experience.

At night, they looked forward to making smores outside. It was a great treat for helping the kids wind down. The area set aside for this outside the hotel was never crowded as people rotated through for their snack. Providing live music is a nice touch.

The inn also offered hot dogs and chips on weekend nights that may appeal to some people, but the inn is so close to various food options, so this amenity may not be for everyone. There is plenty of shopping nearby to explore, and it was restful just walking along the boardwalk outside the hotel.

The indoor pool, hot tub, and sauna were enjoyed by all ... but, it was appreciated that their was also a separate (but a bit small) outdoor pool to retreat to when children who have been poorly raised have are showing off their bad manners (using water guns to spray adults and small kids and personal belongings resting on tables outside the pool - mom ineffectually just kept telling son and daughter to stop, but never took toy away). Actually, over three days, we had favorable experiences in the pool most of the time.

Some of the furniture is showing wear on corners. However, the rooms were kept clean, and it was appreciated when housekeeping left a courtesy beverage in the fridge that I was able to use one morning when I needed the beverage. One final note, our family are pillow hogs ... we love to have plenty of pillows. Each bed was made with 5, so we each had plenty to rest upon.

Breakfast fare has a large variety that rotates slightly each day. It's not gourmet, but definitely a bit nicer than overall than the "free breakfast" found at many other places.

When we come back to Duluth, we would definitely return.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, July 21, 2011
Thanks so much for your kind words. We work hard to meet and exceed the expectations of our guests, and really appreciate your recognition of our efforts. We look forward to serving you again on your next visit to Duluth.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn On Lake Superior

Address: 350 Canal Park Drive, Duluth, MN 55802
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Duluth
#1 Romantic Hotel in Duluth
#1 Family Hotel in Duluth
#2 Business Hotel in Duluth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Inn On Lake Superior 2.5*
Number of rooms: 175
Official Description (provided by the hotel):
Indoor and year-round rooftop pools, complimentary hot breakfast bar, nightly campfires along Lake Superior with ooey-gooey S’mores, exceptional rooms and suites, 100% smoke free, private lake view balconies, free high-speed internet access, and beautiful conference facilities featuring foods from Savories Catering are among the luxurious extras setting the Inn on Lake Superior in Canal Park apart from other Duluth hotels. The only thing we overlook is the Lake. Reserve on-line today! ... more   less 
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Also Known As:
The Inn On Lake Superior Hotel Duluth
Hotel On Lake Superior
Lake Superior Inn
On Lake Superior Duluth
Lake Superior Hotel

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