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“This was our 4th time staying and will continue to do so.” 5 of 5 stars
Review of The Inn On Lake Superior

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The Inn On Lake Superior
350 Canal Park Drive, Duluth, MN 55802   |  
Hotel amenities
Ranked #3 of 31 hotels in Duluth
GreenLeadersBronze level
Golden Valley, Minnesota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“This was our 4th time staying and will continue to do so.”
5 of 5 stars Reviewed June 10, 2011

Duluth is my favorite place in Minnesota. It is a MUST place to see and be. It is hard to describe it, but if you once stay, you will return. We have stayed at 2 other hotels in this area, only because there was no room at "The INN", but always return to it. The INN On Lake Superior is in a great location for singles or families. There is lots to do and even more to see. Beautiful lake views, like being on an ocean it is so big. Walking the boardwalk, located right out front of the hotel, on a sunny day is my favorite thing to do. From the lift bridge where the ships pass through to the rose garden with a spectacular view, there is nothing like it! The icing on the cake is the EXCELLENT customer service, great FREE breakfast, roomy, lovely rooms, and in and out pools. I feel it can't be beat!

Room Tip: Lake side has the beautiful view but all are nice!
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  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, June 12, 2011
Thanks for taking the time to write and submit your comments – recognition and praise from loyal guests like you means a great deal to us. Duluth is a terrific place and we love it when visitors get to experience the many facets of our city and lake. Please let us know when you will be back so we can make sure to thank you in person for your business and loyalty.
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518 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
  • English first
  • Any
English first
Dexter, Minnesota
1 review
5 of 5 stars Reviewed May 26, 2011

We have stayed here at least 10 times and have never had anything but a wonderful stay. We get a Lakeview King Accessible when it is just the two of us and a Lakeview Family Suite when we bring family along. Our last trip we brought my parents along who had never been to Duluth and they loved it! The staff is responsive to our needs, and the accessible rooms are truly accessible. Love the balconys....if it is raining my boat loving husband can sit out there and still watch the boats and not short out his power wheelchair! Pool is huge. Beds comfortable. Breakfast great. What more can I say, we love the place, just booked again to come up again in June!

  • Stayed September 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, May 27, 2011
Thanks you for your loyalty and for sharing your review of our hotel. We are so pleased you and your family have enjoyed the accommodations, service and amenities we offer. And even though we can’t take credit for the lake, it is one of our best features, regardless of the weather. Thanks again and we look forward to welcoming you back in June.
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Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 24, 2011

We stayed here several times in the past in a lake view suite and absolutely loved it. We've recommended it to many people. So we decided to wrap up a winter trip by staying here. In comparison to our other stays, the Inn did not fare well.

It took multiple tries to get a key that opened our door. Our room had definitely been re-purposed--an odd mishmash of furniture and curious use of space. The toilet ran all the time, quietly, but constant. Internet didn't work for most of our visit and only came back on the next morning. It was pretty critical that we connect that night, if only for a couple minutes but it never happened. Front desk staff promised to do something about the internet problem, but nothing changed. Next, they suggested that we use a lobby computer, but the whole area was overrun with teenagers trying to get a turn on the computer so that wasn't an option.

Kids running, kids screaming, kids pounding in the hallways well past midnight. Hey, chaperones--you get to come on these trips only so you can keep an eye on the kids.

The breakfast area is large, but it was just a mess all morning. Yes, it is the guests' responsibility to clean up after they eat but when the hotel is full of teenagers, there needs to be staff out there moving the debris off tables once in awhile.

This is a big hotel and they obviously need to book groups and conferences to keep it full. If you come at a quiet time and get a lakeside suite, a visit to Duluth just about doesn't get any better than this. But the Inn is not a guaranteed perfect stay.

Room Tip: Ask for a lake view suite
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  • Stayed March 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, May 30, 2011
Thank you for your loyalty and review of your stay at our hotel. We are very sorry your experience this time was not as stellar as it has been in the past. We hope to correct as many guest issues as soon as they are reported, and apologize that we were not performing up to our usual standards and fell short in your case. Please let us know when you will be back, so we can make sure you love us again.
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Duluth, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2011

Not many places take pets and I love that not only can I bring my choc lab but they gave us a water dish and a dog bed plus other things! Everything about The Inn on Lake Superior is great!

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, May 24, 2011
Woof Woof! Thank you and your four legged family member for staying with us, and for sharing your comments. We LOVE our furry friends and feel we are pretty lucky that they put up with us humans, because our lives are better because of them! If you haven't already, take your lab for a walk on Chester Creek or Chester Bowl the next time you are in Duluth - we can give you easy directions from here at the Inn.
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1 review
5 of 5 stars Reviewed May 18, 2011 via mobile

My husband and I live in Duluth and got married at this hotel 3 yrs ago,so we decided to come back for our anniversary. This hotel is super clean, located in the heart of Canal Park and really dedicated to being "green". Even their hotel key cards are biodegratable! The rooms also has designated food waste bins.I would highly reccomend this hotel to anyone who is looking for a great stay in Duluth. It is also affordable and includes free hot breakfast in the morning and free smores making at night. Two of the best things is that it's located right on the lakewalk and check-out isn't until noon!

  • Stayed May 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, May 20, 2011
Thank you so much for taking the time to write about your experience with our hotel. We are so pleased that you chose to celebrate your happiness here – it makes us all warm inside! Being environmentally responsible is as important to us as meeting and exceeding your expectations – we want to deliver a higher quality guest experience to everyone, every day. We feel doubly honored to earn the praise and loyalty of our fellow Duluthians - we really do love having you here!
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Minnesota
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 17, 2011

I love the Inn on Lake Superior. We try to come up every year in June for our anniversary. Have had a wonderful time each visit. We love the lake side rooms. You can see the ships come in from the balconey. If you see one in the distance you have time to walk down to the lift bridge to see it up close. The smores every night are a nice treat. The breakfast is great. Also love the warm outdoor pool/hot tube. That is amazing in the winter. We hope to keep going back for years to come. We have never been disappointed. One of my favorite hotels!

Room Tip: If you can, get a lake side room.
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  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, May 20, 2011
Happy Anniversary and thank you for your business and loyalty. It means a great deal to us when we can keep our returning guests happy with their choice to stay with us time after time. We hope, too, that you will have many more happy anniversaries and to be able to spend at least some of them with us!
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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2011

I had my wedding ceremony with their sister company (Vista Cruises) and almost all 200 of our guests stayed at the Inn On Lake Superior during Memorial Weekend 2010. The staff was SO wonderful and helpful in organizing everything for our guests. The rooms were wonderful and we had lake side belcony rooms which had beautiful views. They were so great about being able to extend our stay after our wedding and giving us a great rate, we just wanted to stay a bit longer to enjoy the weekend. We are still hearing from our guests a year later about how wonderful the Inn was along with Vista Cruises. Top service and accomidations! It's the best place to stay in Duluth!

Room Tip: Book early if booking Memorial Weekend!
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Stayed June 2010, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this review, May 8, 2011
Congratulations on your wedding and thanks so much for your kind words about your experiences with us and the Vista Fleet. With Memorial Day just around the corner, we hope you (and your family & guests?) will be back to celebrate your first anniversary (and many more!) We really mean it when we say “We wish you were here at the Inn on Lake Superior!” We want everyone to have as a great time as you did when you are here.
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Additional Information about The Inn On Lake Superior

Also Known As:
The Inn On Lake Superior Hotel Duluth
The Inn On Lake Superior Hotel
Hotel On Lake Superior
Lake Superior Inn
On Lake Superior Duluth
Lake Superior
Lake Superior Hotel
Address: 350 Canal Park Drive, Duluth, MN 55802
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Duluth
#1 Romantic Hotel in Duluth
#1 Green Hotel in Duluth
#3 Business Hotel in Duluth
#3 Best Value Hotel in Duluth
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Indoor and year-round rooftop pools, complimentary hot breakfast bar, nightly campfires along Lake Superior with ooey-gooey S’mores, exceptional rooms and suites, 100% smoke free, private lake view balconies, free high-speed internet access, and beautiful conference facilities featuring foods from Savories Catering are among the luxurious extras setting the Inn on Lake Superior in Canal Park apart from other Duluth hotels. The only thing we overlook is the Lake. Reserve on-line today! ... more   less 
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