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“Great location, great staff & convenience for our independent Dealers” 4 of 5 stars
Review of Holiday Inn & Suites Duluth Downtown

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Holiday Inn & Suites Duluth Downtown
3.0 of 5 Hotel   |   200 West 1st Street, Duluth, MN 55802   |  
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Ranked #14 of 32 Hotels in Duluth
Duluth, Minnesota
1 review
1 helpful vote 1 helpful vote
“Great location, great staff & convenience for our independent Dealers”
4 of 5 stars Reviewed June 30, 2014

The Holiday Inn and Suites in downtown Duluth has been the official hotel for my company's annual dealer training event for seven years. Hundreds of dealers travel from all across North America each year to attend and there have always been rave reviews from them regarding their hotel stay. The rave reviews have been even more pronounced this past May after the facility's new renovations and upgrades. The Holiday Inn and Suites has been a destination for our dealers due to the price, location, helpful staff and convenience due to their skywalk system to the Duluth convention center. As a result of the continued great experience at the Duluth Holiday Inn & Suites, I always make it a point to stay in Holiday Inn properties when I travel to other destinations.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Duluth, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

As a corporate customer, we send many of our out of town guests to the Holiday Inn. We have not heard one complaint from our staff. They do like being close to downtown, the lake, lake walk, dining, etc. The renovations are excellent and the hotel looks great. I highly recommend this hotel for your saty in Duluth

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 25, 2014

We stayed at the hotel for Grandma's marathon. 2 nights cost $700, and that was the AARP rate! The normal rate for June is about $150 per night, so they really inflate prices for the marathon weekend. That was frustrating. The hotel is decent and they take very good care of the runners, with a special hospitality suite with snacks and drinks, closing the pool early to reduce noise, etc. It is very centrally located in Duluth and staff are extremely helpful. I didn't sample the food, so can't comment. It probably has a great view, but it was very misty while we were there, so we couldn't see much. One suggestion, given that they try to cater to runners, is to have rollers in the gym for marathon runners to use after the race.

Room Tip: High floor, away from the pool
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  • Stayed June 2014, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn & Suites Duluth Downtown, responded to this review, July 12, 2014
Dear apaddyintexas,

Thank you for taking the time to review our hotel. It is always encouraging on our end to know that our hotel staff are appreciated and that we were able to take care of you during your recent stay.

It is certainly not our intent to inconvenience our guest with our rates instead provide options that made sense. Nevertheless, I have taken note of your feedback and suggestions so we can provide you with a greater stay in the future.

Sincerely,

Faith R
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
1 review
4 of 5 stars Reviewed June 24, 2014

The Holiday Inn and Suites Duluth Downtown was a great hotel and very accommodating. They recently finished an update and it looks fabulous inside. I myself had a room on the 16th floor which over looked the city and was clean, roomy and it was furnished modernly. The bed was fantastic...really comfortable.

Our agency had an event there and a large dinner for 350 people on the second night I was there. I for one have worked in the service industry and the wait staff at the banquet are great people and were superb in getting the tables served so quickly. My food was hot as well as cooked perfectly. For a banquet you would of thought the steak was cooked to order.

The staff I worked with for this event were extremely helpful and took the lead without difficulty. The staff did an oustanding job. Thank you all! I did not use the SPA facilities or the pool. But I did find out they have two pools in the building on two different floors.

We had a wonderful time and I hope you try the Holiday Inn the next time you are in Duluth, Minnesota. It's a great place to visit all year round in Minnesota. Enjoy!!

Room Tip: A friend of mine stayed in a pool side room and she said it was spacious and wonderful. Also the AC...
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookfield, Wisconsin
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 24, 2014

Stayed here before and were surprised when we walked into their lobby and saw a new lobby. They added a market convenience shop and a much larger fitness room now. My kids still love that they have two pools, one on the 3rd floor and one on the 8th floor I think. Hallways are much brighter than our last stay. Rooms are comfortable, new tile I noticed. rooms are brighter it seemed and I think their new blinds make a difference from the hotel shades we remembered. Front desk was very nice and our housekeeper was too. Had a good breakfast one day in their Greenery coffee shop and the second day at Porters which we all sat together so the kids could eat off the kids menu. We had a couple of cocktails in their other restaurant Sneakers sports bar which was nice. Watched a little World Cup there!! Well that's all I can think of, thanks for a nice stay!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed June 23, 2014

For our 3rd year running we have held a large banquet for 230+ people. Pre-event planning, setup, and day of execution was fantastic. Holiday Inn staff were on hand, willing to assit and very agile & supportive in dealing with the inevitable last minute changes. The food has always been top notch and the staff are always friendly & attentive to our guests needs. The facility & the rooms are clean, they have made some nice updates which keeps things fresh and modern and checkin/out for a large group was very smooth.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beloit, Wisconsin
1 review
4 of 5 stars Reviewed June 21, 2014

My daughter recently got married in Duluth and the Holiday Inn and Suites was one of the hotels we booked rooms with for our wedding guests. I spent 8 days there and many of my friends and relatives stayed there as well. We were all very happy with our rooms and the amenities they offered. The staff "went over and above" to make sure all our needs were met and cheerfully accommodated several of our out-of-town guests who requested a room with a few of the lake/Canal Park area. I will not hesitate to stay there again!

Room Tip: Don't hesitate to ask for a room with a view of Canal Park area,
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites Duluth Downtown

Address: 200 West 1st Street, Duluth, MN 55802
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 32 Hotels in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites Duluth Downtown 3*
Number of rooms: 338
Official Description (provided by the hotel):
Holiday Inn & Suites Duluth Downtown is the largest, full service, NON SMOKING hotel in Duluth. We are centrally located in the heart of downtown on the hub of the Skywalk System; directly connecting us to DECC. We have two pools, saunas, whirlpool, children's wading pool as well as three restaurants within the hotel. We offer complimentary shuttle service, free parking, free Wi-Fi, 24HR business center and a 24HR fitness center. Room variety includes King, Two Double Bed rooms, Lakeview rooms, Jacuzzi, King and Two-Double Bed Suites. Welcome! We'd love to have you as our guest! Duluth starts Here! ... more   less 
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Also Known As:
Holiday Inn And Suites Duluth Downtown
Holiday Inn & Suites Duluth Downtown Hotel Duluth
Holiday Inn Duluth
Duluth Holiday Inn

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