We made our reservation well in advance for a Sunday Night and was given a room and price of $59.95. Upon arrival, we were told 75 dollars plus, and that they had placed us in a more expensive room. We told the clerk we didn't want a more expensive room and that we wanted the room we reserved. "Nothing he could do" was his answer. No owner around and the help claimed repeatededly that he had no power to fix what even he recognized was an error on their part. He "was sorry" but his words fell flat because he would not fix the problem. We left but gave our cell number..no one called...not even an apology from the owner. This smells of a bait and switch scam. The help was useless (thank God I did not have a problem once IN the hotel). My associates were stuck in their reservation, so we had to stay in separate hotels. They said the place was very noisy (drunks?)...so it was an all around bad experience. Too bad...our business takes us and many associates to this area on a regular year round basis! I would stay with the chains...these small hotels just can't manage customers adequately!
- Official Description (provided by the hotel):
- The Historic Willard Munger Inn is located right on the Willard Munger State Bicycle Trail, Western Waterfront, and Superior Hiking Trails. We provide complimentary bicycles, canoes, zoo passes and continental breakfast with your stay. Our Inn features 22 units -- from standard economy rooms to suites with decks, fireplaces and whirlpools. Enjoy hiking, biking, fishing, birding, & other activities when you stay at the Willard Munger Inn. Newly remodeled rooms. Large rooms with fireplaces and kitchen studios for groups. Or, relax in one of our whirlpool suites. All of our rooms offer flat-screen TVs, free Wi-Fi, coffee makers with complimentary coffee, hair dryer, refrigerator and microwave. Enjoy conversation and complimentary continental breakfast around our wood-burning stove in the lounge. Or, cozy up around one of our many outdoor firepits. Take in our flower and rock gardens throughout the property. All rooms smoke-free. Pet Friendly designated rooms. ... more less