We visited the inn at the end of November. The place was cozy and our suite was very nice. Breakfast was wonderful.

We stayed there with friends in adjoining rooms the last weekend of September. We paid $300 for two rooms for two nights and thought that was a great deal. The rooms were supposed to be a kitchen suite, and a jacuzzi suite. I didn't care about the jacuzzi because I would NEVER EVER use one in a hotel/motel, and hope no one would. That is just gross! The kitchen suite had a kitchen sink, microwave and little refrigerator but no utensils of any kind. So we never used it.

The decor had a cute, cabin feel, but it was somewhat tired, and could have used a thorough cleaning. The backyard was nicely landscaped and we took advantage of the bonfire and also sat outside one morning and played cards. The free was breakfast was fine except whoever was supposed to make it on Sunday - overslept and it wasn't ready until almost 8:30. I would give the place a B. It could get a better score with just some good old fashioned elbow grease in the cleaning department and maybe an alarm clock for the help.

Upon arrival we had to drive through what felt like an older, run down part of town. The outside of the Inn was MUCH different than we expected. To be honest it looked like a dive, but we were willing to give it the benefit of the doubt. We really liked the idea of the bikes they provided to ride the nearby trails (per the Internet).

We checked in and were taken around back to the lower level where our room was located. The patio area with the BBQ was again not what we expected. The doorway to the room was filled with debris and the screen door was very old. Our first attempt to get the actual room door open failed and we had to go get help.

The room was okay, but could have used a full out cleaning. There was hair balled up behind the bathroom door and was enough to make the overall room feel dirty.

The bikes for the trail ride were nice - the saving grace of the visit.

The morning after we left (we only stayed one night) we realized we forgot our son's retainers. I immediately called and spoke to one of the cleaning ladies. She assured me they had the retainers and would mail them to me. I gave her my address and phone number and offered to pay the postage for mailing them to me. Two weeks later I called when the retainers did not arrive and was told they had been too busy to ship them. They again promised to mail them to me. A week later I called and spoke to Will Munger who again promised to get them to me. It is now a month and half later and no retainers. What a sad joke. I'd held off writing a review and had planned to be more forgiving if they had sent the retainers as promised. Since all they did was cost me $300 to get them replaced I do not feel so inclined.

If you are looking for a "nice" place to stay with your family in the Duluth, MN area I would not recommend the Willard Munger Inn.

Great place and location. Very accommodating. Both staff and guests were helpful in helping my father to the hospital after his motorcycle accident. Thank you to all involved. Other pros include tbe zoo across the street, trail access and good rates.
Thank you again.