Upon arrival we had to drive through what felt like an older, run down part of town. The outside of the Inn was MUCH different than we expected. To be honest it looked like a dive, but we were willing to give it the benefit of the doubt. We really liked the idea of the bikes they provided to ride the nearby trails (per the Internet).
We checked in and were taken around back to the lower level where our room was located. The patio area with the BBQ was again not what we expected. The doorway to the room was filled with debris and the screen door was very old. Our first attempt to get the actual room door open failed and we had to go get help.
The room was okay, but could have used a full out cleaning. There was hair balled up behind the bathroom door and was enough to make the overall room feel dirty.
The bikes for the trail ride were nice - the saving grace of the visit.
The morning after we left (we only stayed one night) we realized we forgot our son's retainers. I immediately called and spoke to one of the cleaning ladies. She assured me they had the retainers and would mail them to me. I gave her my address and phone number and offered to pay the postage for mailing them to me. Two weeks later I called when the retainers did not arrive and was told they had been too busy to ship them. They again promised to mail them to me. A week later I called and spoke to Will Munger who again promised to get them to me. It is now a month and half later and no retainers. What a sad joke. I'd held off writing a review and had planned to be more forgiving if they had sent the retainers as promised. Since all they did was cost me $300 to get them replaced I do not feel so inclined.
If you are looking for a "nice" place to stay with your family in the Duluth, MN area I would not recommend the Willard Munger Inn.
- Official Description (provided by the hotel):
- The Historic Willard Munger Inn is located right on the Willard Munger State Bicycle Trail, Western Waterfront, and Superior Hiking Trails. We provide complimentary bicycles, canoes, zoo passes and continental breakfast with your stay. Our Inn features 22 units -- from standard economy rooms to suites with decks, fireplaces and whirlpools. Enjoy hiking, biking, fishing, birding, & other activities when you stay at the Willard Munger Inn. Newly remodeled rooms. Large rooms with fireplaces and kitchen studios for groups. Or, relax in one of our whirlpool suites. All of our rooms offer flat-screen TVs, free Wi-Fi, coffee makers with complimentary coffee, hair dryer, refrigerator and microwave. Enjoy conversation and complimentary continental breakfast around our wood-burning stove in the lounge. Or, cozy up around one of our many outdoor firepits. Take in our flower and rock gardens throughout the property. All rooms smoke-free. Pet Friendly designated rooms. ... more less