We stayed last December and took the train to Bentleyville with our two young daughters. We stayed in a suite and had a lake view with a balcony. We loved it! The staff was warm and very accommodating. The doorman took us on a tour of the hotel and some of the rooms. The manager gave our girls each a little gift, which made this magical adventure even more memorable. The room was clean and comfortable for our short stay. We will absolutely return again!