We booked a room here a year in advance…we were so excited to stay here. The property is beautiful but the carpet in our room was beyond disgusting. I have never seen anything so dirty and stained. Really….I can't believe they could accept guests into such a visibly dirty space. There were no glasses or cups in our room and we there was no refrigerator as advertised. The staff was friendly, but the service was terrible. They never made up our room and when we told the about it, they just pulled up the covers and tossed the pillows on top of the bed. It looked like a child's first attempt at bed making. I can't believe we paid well over $100 per night for this and waited for a year to stay there. Sure wish I read the reviews first. It is a shame that such a beautiful property is so poorly maintained.
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- Also Known As:
- Beacon Pointe Hotel Duluth