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“Very Noisy” 2 of 5 stars
Review of Beacon Pointe Resort

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Beacon Pointe Resort
3.5 of 5 Motel   |   2100 Water Street, Duluth, MN 55812   |  
Hotel amenities
Ranked #20 of 33 Hotels in Duluth
Milwaukee, Wisconsin
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Very Noisy”
2 of 5 stars Reviewed July 22, 2013 via mobile

Would not recommend this hotel. The room I was in had a window overlooking the pool which was ver loud and noisy until late at night. I did not request a poolside room. The hotel supposedly has a quiet policy implemented at 10pm, but the pool is open past that. There was also music all night long and when I called to complain, nothing was done. It was on all night. Coming into town for business and needing a quiet place, I would not recommend. Internet was also very spotting, room needed updating. Sadly disappointed.

Stayed July 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy M, Manager at Beacon Pointe Resort, responded to this review, July 31, 2013
We are sorry to see that your stay with us did not meet your expectations. It is our goal that every guest experiences a level of service and accommodations that exceeds expectation and we apologize to you for not meeting that goal. If you’ll give us the opportunity to make this right for you, you may contact the General Manager Chris through the resort’s “Contact Us” web page. We would appreciate hearing from you directly and encourage you to get in touch. Thank you for being our guest.
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161 reviews from our community

Traveler rating
    66
    39
    28
    19
    9
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
Minneapolis, Minnesota
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 15, 2013

One of the nicest places to stay in Duluth (not including Fitger’s, sorry). These condos and rooms boast a wonderful view of Lake Superior and are conveniently located at the northern end of the Lake Walk making it easy to walk or bike to Fitger’s or Canal Park and anywhere in between. The front desk staff a extremely friendly and accommodating. The condos are beautifully maintained and are well kept and cleaned. They have an indoor pool (which I’ve not used) and a fitness center, while small, effective. They offer a complimentary continental breakfast with a nice assortment of English muffins, bagels, yogurt, fruits, juices and even a waffle station. They also have underground parking which was great, especially for storing our bikes. We’ve stayed there the last two years and can’t wait to go back.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy M, Manager at Beacon Pointe Resort, responded to this review, July 18, 2013
Thank you for your extremely kind words and we are so happy that you continue staying at Beacon Pointe! We do strive to be a 'first class establishment' and I am glad that our staff demonstrated that.
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Superior, Wisconsin
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2013

Four sisters shared a three bedroom condo at Beacon Pointe for three days. It was very comfortable with two wonderful decks overlooking lake superior. We were right on the Lakewalk and walked to canal park for shopping and wonderful restaurants. Our cars were parked in underground parking, but really didn't need to drive often because everything is so convenient. Bicycles and kayaks were available for use without a fee. We will stay here again!

Room Tip: All rooms face the lake.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy M, Manager at Beacon Pointe Resort, responded to this review, July 18, 2013
Thank you for your review! I'm so pleased that you enjoyed or resort and we hope you do come stay with us soon! Summer is the perfect time!
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Rosemount, Minnesota, USA
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 9, 2013

We like the location of this resort because it wasn't in crowded Canal Park but was located close
to the water and the Lakewalk. We rented a two bedroom for six of us. Amenities are nice. The
breakfast was limited and the area to eat was small. I think that was because so many rooms had
kitchens. Sitting on the patio and watching the boats go in and our of the harbor was cool. There was a nice lawn area with adirondack chairs. The stairs down to the lake shore were in disrepair. I think that was to discourage people from going down there, but people will, so I think that should be made safer. All in all it was a great place to stay if you don't want to be cooped up in a hotel room

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy M, Manager at Beacon Pointe Resort, responded to this review, July 17, 2013
It's great to hear that you chanced it on getting out of the hustle and bustle of Canal Park and it paid off! Sometimes I still stop and peak out the windows when the ships go by! It really never gets old when you are this close to the water. Thank you for encouraging guests to come down who would rather not be 'cooped up' and come see us again soon!
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2 reviews
3 of 5 stars Reviewed July 9, 2013

I adore Beacon Pointe, but may not ever go back because of the noise. Two rooms adjoin, and the walls seem to have no sound proofing as you can hear every and any conversation that occurs. The entry doors are very loud as well. You can't beat this location and proximity to the Lakewalk which we love to walk, and the view of the Lake is fabulous, but the noise is a deal-breaker for me and I don't know what they could do to fix it, other than to let us stay there by ourselves. Lovely pool, grounds, common areas, and clean.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy M, Manager at Beacon Pointe Resort, responded to this review, July 17, 2013
Hello! And thank you for your response and time spent at Beacon Pointe. I would just like to start out by saying we did just complete a rather lengthy project of installing acoustic insulation between all adjoining rooms. This has drastically cut down unwanted noise. If you find this still doesn't satisfy your privacy needs I would suggest for you (or anyone for that matter) our rooftop suites. They are called one bedroom penthouse suites and they each have a private staircase up to them and they do not share walls with any other unit. Hopefully we see you again soon!
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Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 8, 2013

I wrote a review previously for our July 1 stay. We were put in the handicap room even tho we made no request for this need. The bed was horrible, one third of the king size bed was broken down to the point you could not sit on it let alone sleep on it. We reported it in the morning and like other reviews we were told some new beds are on order. Wonder when that will happen? I see reviews from March where that was the same answer. This is our third visit at Beacon Point and until improvements are made our last. Such a shame for such a wonderful piece of property. Management should be ashamed! I will be surprised if this review gets published, our one from last week did not!

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy M, Manager at Beacon Pointe Resort, responded to this review, July 17, 2013
We do apologize that your stay did not meet your expectations. I can address some of the issues. With summer being our busiest time of the year we generally run at 100% occupancy so some people are placed in handicap accessible rooms. The only difference is that these rooms are larger and have a stall rather than a tub shower. Also I can assure you that the beds are being looked into and I sincerely apologize that you had a bed that was unsatisfactory. I see you've stayed with us a few times and I encourage you to do so again so we can make this right for you.
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Level Contributor
7 reviews
5 of 5 stars Reviewed July 7, 2013 via mobile

My husband and I loved the location of this resort! The service was great and loved the the extras that were included: free bike rentals, free movies & games, free s'mores. We rented the bikes several times so we could bike to canal park.

A few minor things that could use some change: small pool, more breakfast selection (hot breakfast would be great,) fan in the shower, more mirrors, bags in the rooms for dirty clothes, & cheaper prices.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy M, Manager at Beacon Pointe Resort, responded to this review, July 17, 2013
I would like to that you two for staying with us as well as reviewing our resort. We are happy to offer all of our amenities for free and that you took advantage of many of them. As for our pool, it was designed to the size of our facility (we only have 53 rooms). Additionally, we are happy to inform you that we a redesigning out breakfast room and our food offerings. This will be completed as soon as possible and we invite you back to try a new experience!
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Additional Information about Beacon Pointe Resort

Address: 2100 Water Street, Duluth, MN 55812
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 33 Hotels in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Beacon Pointe Resort 3.5*
Number of rooms: 53
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Also Known As:
Beacon Pointe Hotel Duluth

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