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“Perfect location, great activities, check floor plans” 5 of 5 stars
Review of Beacon Pointe Resort

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Beacon Pointe Resort
3.5 of 5 Motel   |   2100 Water Street, Duluth, MN 55812   |  
Hotel amenities
Ranked #20 of 33 Hotels in Duluth
Minneapolis
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Perfect location, great activities, check floor plans”
5 of 5 stars Reviewed July 14, 2011

My daughter and I stayed here for a quick get away and we had a great time. The location is perfect 1.5 miles north of Canal Park right on the lake. The area is quite the views beautiful. This is much better than staying in the hotels on Canal Park, similarly priced, no privacy or private access to lake and lots of traffic. We splurged to have a lake side room and it was totally worth it. The lake waves sounded like the ocean and we could watch a little beaver or badger climb around on the rocks. We didn't have any problem with noisy neighbors.
We used the free bikes to ride to Canal Park. The bike path to Canal Park is really nice - basically a series of parks the entire way. The bikes were great brand new, they provided helmets and a bike lock so we could poke around the shops. We chickened out of the Kayaking on Superior - it seemed very wavy for beginners but it would have been a great deal - I think $10 per person for a 2 hour guided tour. I want to go back to do that. The pool, hot tub and exercise room were all clean and nice.
The only thing I suggest is checking out the floor plans on the website so you know what your room will be like. These are not normal hotel layouts- I think the plans are in the real estate part of the website. We had originally been assigned a room on the end right above the entrance to the underground parking (a nice feature on a hot or rainy day) and next to a huge jack hammering project. That room was oddly shaped and the lake view balcony was tiny and required looking sideways out to the lake - not very desirable. We asked for a switch due to the noise and we were switched to a lovely bigger one bedroom suite with a beautiful balcony right on the lake. Our neighbors who basically shared the balcony - there is a partial wall, imagine vertical blinds half open that you can easily see through - had a tiny little bit of the balcony I wouldn't have liked that very much. The one bedroom suite was nice and bigger than what we had planned but if I was looking for a one bedroom suite this floor plan may have surprised me. The living room area was in the interior with no windows and the main bedroom was by the balcony - worked fine for what we needed but if you really wanted to use the living room it would be odd.
The staff was great and very flexible I'd go again and recommend it to my friends.

Room Tip: From the floorplan in the hotel room I think the one bedroom suites have the best balconies.
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  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy M, Manager at Beacon Pointe Resort, responded to this review, February 14, 2012
Thank you for taking time to post a review and give us your feedback. I am sorry that the level of noise in our resort was disruptive of your stay, and the layout of your unit was not as you expected. I hope the rest of your stay was enjoyable and you decide to join us again for vacation! Thank you for being our guest!
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162 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
Kansas City, Missouri
1 review
5 of 5 stars Reviewed July 13, 2011

Beacon Pointe was a great place to stay! The rooms have awesome views of the lake!We took advantage of the free bicycle rentals and rode to Canal Park! The kayaking tour was wonderful, I strongly reccomend it! A lot of other reviews said the rooms were noisy, but our room was not noisy at all. I highly reccomend Beacon Pointe, and will be back for another stay!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy M, Manager at Beacon Pointe Resort, responded to this review, February 14, 2012
Thank you so much for taking the time to write about your stay with us. We really do appreciate it when our guests reach out to everyone to tell them about Beacon Pointe Resort. We hope the memories you made here last a lifetime – or at least until you come for your next visit. We look forward to seeing you again at our resort!
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MN
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 1, 2011

Beacon Pointe looks like such a great place in theory. The rooms have AMAZING views, really fantastic amenities (comfy beds, nice bathrooms/jacuzzis, updated furniture and fixtures, super soft towels), the location was so convenient to all sorts of things, and was priced very reasonably. Unfortunately all of that is destroyed by there being absolutely no sound proofing. We thought this was a bit of an exaggeration previous reviews and we were not too worried, but it was so very true. It feels like the people who are in the next room are actually in your room, not only do you hear everything they have to say (and I mean everything), but it leads you to worry that they can hear everything you say, which meant we were whispering all weekend. My recommendation is to look elsewhere, and if you've already booked a room, pack ear plugs.
We thought the front desk staff was very helpful and kind. We found that the housekeeping staff left a little bit lacking--they didn't leave refills of any of the amenities (coffee, lotion/shampoo, kleenexes, etc) even though it was evident they had been used up, or clean things like the glasses etc.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy M, Manager at Beacon Pointe Resort, responded to this review, February 14, 2012
Thank you for taking the time to post a review and give us your feedback. I am so sorry that the level of guest service and excessive noise had an impact on your stay with us. I have already had a discussion with my front desk staff to make sure they are following up on all guest requests. We don’t want anyone’s requests to go unanswered. I am pleased that the rest of your stay went well. If you’ll give us the opportunity to make this right for you, you may contact me at toy@beaconpointeduluth.com. Thank you for being our guest!
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Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 24, 2010

The location is beautiful. Right on the lake, with great view of the lift bridge and all of the activities downtown. But what we enjoyed most about our trip was the views. We had specifically reserved a suite and a king size bed and were moved to a larger condo with a queen size bed. The bedroom is in the front of the condo and there are no windows in the room so it's dark and dingy. We pulled out the sleeper sofa in the living area thinking it would be nice to sleep by the view but the mattress on the sleeper was like sleeping on pop cans. You could see every spring in the mattress. There is a beautiful spa tub in the room and a fancy shower system. However, the water temperature was warm at best and there was very low water pressure so by the time the tub would have filled, it would have been a cold. We only took quick showers because of the water temperature.
The deck is pie shaped and very small, there is only room for two small chairs, no table. The continential breakfast is bagels, english muffins, small yogurt cups, dry cereal, and a cold pastry. Very disapointing considering what we were paying for the room.

The staff was friendly and we were given a 15% discount because of the room switch. The room was clean and very nice and I could overlook the window-less bedroom had the bed been what we ordered, but the water pressure and temperature need attention, and if we had actually had 4 people in the room, the quality of the sofa sleeper mattress and the size of the deck would have really spoiled the stay.

  • Stayed October 2010, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy M, Manager at Beacon Pointe Resort, responded to this review, February 14, 2012
We appreciate every guest stay and believe that each and every experience with us should be all positive. We apologize that your expectations were not met, and if you’ll give us the chance, we would like to try and make it right. Please contact the General Manager Mark Crowl through his email, mark@beaconpointeduluth.com. We would appreciate hearing from you directly and encourage you to get in touch. Thank you for being our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed October 23, 2010

We stayed mid-week on an anniversary trip because we got a good deal on our room. Without that deal I would have been much more disappointed. I would never pay full price for this place.

I'll start with the positives:
Our suite (which was essentially a condo that was for sale) was beautiful. The view of the lake was stunning and the furnishings were great. The "resort" (a word which doesn't really apply to this place but that's neither here nor there) was clean and the staff we encountered very friendly.

The negatives:
NOISY NOISY NOISY. Standing in the bathroom I could make out every word our neighbor was saying. We could also hear every time they turned on water, opened a door, or went in and our of their patio door. It was VERY VERY noisy. Our whirlpool tub was SO LOUD that we could not carry on a conversation while it was running. Not very romantic! To sum up: while this building is "pretty" is was built VERY poorly.

There was construction going on across the street and that was also NOISY. It was like the machines were in our bedroom. Granted that construction is temporary it does speak to the poor quality of the construction of Beacon Pointe that so many noises could be heard.

We will not be staying at Beacon Pointe again. We were looking for a nice relaxing QUIET getaway and there was nothing quiet about what we experienced.

  • Stayed October 2010, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy M, General Manager at Beacon Pointe Resort, responded to this review, February 14, 2012
We appreciate every guest stay and believe that each and every experience with us should be all positive. We apologize that your expectations were not met, and if you’ll give us the chance, we would like to try and make it right. Please contact the General Manager Mark Crowl through his email, mark@beaconpointeduluth.com. We would appreciate hearing from you directly and encourage you to get in touch. Thank you for being our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed October 12, 2010

Resort was very clean, staff was friendly, location is right off main hwy through Duluth. Although room itself was super clean, deck had spider webs ALL over it. Would've been nice if someone would have cleaned them off so we didn't have to ourselves. The only other issue we had, which is documented by other reviewers, was that sound from the other rooms was easily heard. Walking on the floor above and doors closing by rooms around us were really noisy. There seemed to be a small gap between the door and floor so as you could imagine, sound traveled very well. Also there was a large construction site nearby so although they were not working the weekend we stayed, I could imagine that noise may affect guests during the week. The evening smores and location right on the lake, along with the well furnished room and views, were all big pluses for the resort. Although the noise was an annoyance, we would probably be back again.

  • Stayed May 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 22, 2010

We stayed in one of the basic guestrooms the week before the 4th of July weekend. Our room had a window over-looking the indoor pool and the street (exit ramp off of 35). We also didn't hear much noise from the pool area. It was also nice to be able to open the exterior windows and get fresh air at night. Obviously, not the best view, but who is in their room in Duluth that long to care? The room was furnished/decorated very nicely, and we appreciated the over-sized bathroom. The biggest surprise was getting into bed after a long day of sight-seeing. The beds are FANTASTIC, and the bed linens were so soft - unlike the usual stiff, scratchy sheets you get in most hotel rooms - they were of higher quality. I usually don't like hotel bed pillows and bring my own, but even the pillows were great. The mini-kitchen was also a nice feature in the room. We used the bikes one day, which was one of the great amenities that came with the resort, and I particularly enjoyed the wide seat on the bike I used. They also had your typical mountain bikes as well. The Lake Walk goes right by the hotel and getting around Canal Park on a bike is the best way to go. The front desk people were always helpful and friendly. Continental breakfast is okay - typical breakfast items served. I was pleasantly surprised that I found the cheapest hotel rate at this resort, and this has to be one of the best, if not the best, place to stay in Duluth.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beacon Pointe Resort

Address: 2100 Water Street, Duluth, MN 55812
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 33 Hotels in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Beacon Pointe Resort 3.5*
Number of rooms: 53
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Also Known As:
Beacon Pointe Hotel Duluth

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