My daughter and I stayed at this hotel last night. We waited several minutes to check in even though there were three staff at the desk and two of them were not helping others. I had requested a room away from the elevator and on the top floor if possible when I made my reservation online. I got a room two doors from the elevator on the middle floor. thanksfully, it was still fairly quiet. The room appeared clean and adequate, but my daughter said it felt like there was sand in her bed and she ended up sleeping with me. The hot tub did not work, the vending machine took my money, which the desk refunded happily, but this was the only machine in the hotel so no snacks for us. When asking for the refund, we waited over five minutes at the desk for someone to come assist us. Again when checking out, we waited several minutes for assistance. The morning staff was much friendlier than the evening staff. Overall, was disappointed in this stay.
- Also Known As:
- Country Inn & Suites By Carlson, Cottage Grove Hotel
- Country Inn And Suites By Carlson, Cottage Grove
- Country Inn & Suites By Carlson, Cottage Grove Hotel Cottage Grove
- Country Inn Cottage Grove
- Cottage Grove Country Inn
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