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“FINE STAY” 4 of 5 stars
Review of Holiday Inn Express Coon Rapids

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Holiday Inn Express Coon Rapids
2.5 of 5 Motel   |   9333 Springbrook Dr NW, Coon Rapids, MN 55433   |  
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Ranked #7 of 7 Hotels in Coon Rapids
minnesota
Top Contributor
69 reviews 69 reviews
40 hotel reviews
Reviews in 31 cities Reviews in 31 cities
51 helpful votes 51 helpful votes
“FINE STAY”
4 of 5 stars Reviewed 3 weeks ago

Stayed one night with grandchildren on Spring break. The pool was small, but we were the only ones in it, which made it all the better. The hot tub was hot which I like because so many places they are barely warm. The kids, age 4 and 7 had a blast. Could not get into the first room because the latch was closed from the inside, but the staff quickly moved us to another room. The room was clean, beds comfortable, staff attentive, breakfast better than most. Only two small problems: it rained and the rain came through the closed window causing water to pool on the window sill The fridge froze the snacks we brought with, but other than that a fine stay.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roshan B, General Manager at Holiday Inn Express Coon Rapids, responded to this review, 5 days ago
Hi Erameram,

Thank you so much for your wonderful comments about our facility. We are so happy that you and your grandchildren enjoyed the pool and complimentary hot breakfast. I am sorry to hear that the window leaked and the fridge froze your snacks.

We hope to see you and your grandchildren again!

Thank you.
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38 reviews from our community

Traveler rating
    10
    15
    5
    4
    4
See reviews for
13
2
10
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fargo, North Dakota, United States
Top Contributor
71 reviews 71 reviews
14 hotel reviews
Reviews in 38 cities Reviews in 38 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've been here before about a year ago and really like the hotel. Our visit this time was pretty good but they put us on the 4th floor which allowed smoking on one end of the floor and had non smoking at the other end of the floor. The hall way smelled horrible. The first night our room was OK but the second night, the smoke seemed to filter into the room and it smelled bad! If the want to have smoking rooms, at least put them on there own floor by themselves. Everything else here was nice but not sure I will return again!

Room Tip: If you don't want the smell of smoke in your room, stay off the 4th floor!!!
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  • Stayed April 2015, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Coon Rapids, responded to this review, 1 week ago
Dear Kal S,

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. It is unfortunate your stay was not as comfortable as it could have been due to the condition of the room you received. Please be assured that all comments are acted upon and used to improve the products and service we provide to our guests.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Connie D
Case Manager
IHGCare
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Minnesota
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 1, 2014

This Hotel exceeded our expectations! Super Clean and beds were Soooooo Comfortable! The Front Desk people were very friendly and the complimentary breakfast was awesome!! I don't have anything negative to say about this Hotel and would recommend it to anyone!!

Room Tip: We were on the main floor and it was super quiet and convenient!!
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  • Stayed October 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roshan B, General Manager at Holiday Inn Express Coon Rapids, responded to this review, November 2, 2014
Thank you so much for your wonderful comments about our facility. We are so happy that you enjoyed your experience. Our housekeeping staff works hard, to make sure that our rooms are clean. Also, thank you so much for the wonderful words about our beds. We do pride ourselves on the commitment of our staff to make your stay as enjoyable as possible, thank you so much for noticing. Once again thank you so much for your kind words about our facility and we hope to see you again soon at the Holiday Inn Express & Suites Coon Rapids.
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Winnipeg
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

Typical hotel stay. Room was clean and comfortable. Location was close to restaurants and a mall down the road. It was nice having a complimentary warm breakfast every morning. Was nice to have a gym however it was really small and did not have weights and had dated but functional equipment. I used what I could and appreciated that they had a fitness offering in the hotel and offered a day pass to LA Fitness for $10. Would recommend this hotel and would stay again.

Stayed August 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roshan B, General Manager at Holiday Inn Express Coon Rapids, responded to this review, September 18, 2014
Thank you so much for your wonderful comments about our facility. We are so happy that you enjoyed your experience. We enjoy the fact that we are so central to our traveler’s needs. Also, we do pride ourselves on our breakfast selections and our coffee, thank you so much for noticing. Once again thank you so much for your kind words about our facility and we hope to see you again soon at the Holiday Inn Express & Suites Coon Rapids.
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Thunder Bay, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 30, 2014

Our room was very clean and located on the 4th floor. The staff was very curious with no delay on check - in also they made us feel well one everytime we came back. The breakfast was top notch with lots of food and variety. The only downside was the pool is small and when we got there on the first day the pool water seemed slimy due to the chemicals they just put in, after the first day the pool cleared up and the water was fine. I recommend staying here when on a trip to minneapolis because of the good location to bunker beach water park and restaurants also Mall of America is approximately 30mins by freeway.

Stayed August 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roshan B, General Manager at Holiday Inn Express Coon Rapids, responded to this review, September 1, 2014
Thank you so much for your wonderful comments about our facility. We enjoy the fact that we are so central to our traveler’s needs. Also, we do pride ourselves on the commitment of our staff to make your stay as enjoyable as possible, thank you so much for noticing. Once again thank you so much for your kind words about our facility and we hope to see you again soon at the Holiday Inn Express & Suites Coon Rapids.
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Rochester, Minnesota
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 31, 2014

We tried this hotel again with the request that we not be put on the 4th floor with the smoking rooms. I must say MUCH improved! The beds are very comfortable, the room was nicely cleaned and spacious for a hotel room, and there is a microwave and a small fridge in the room, which is a great amenity, the TV's are very nice. Our room was on the first floor not far from the pool, and it was quiet in our room even though there was plenty of people making noise in the hallway. The pool area could use some refurbishing, but it certainly is sufficient for a quick dip. The breakfast is fair, but nice to have as an option. I am happy that we gave this hotel a 2nd try, but I continue to encourage them to go 100% smoke free!!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roshan B, General Manager at Holiday Inn Express Coon Rapids, responded to this review, September 1, 2014
Thank you so much for your wonderful comments about our facility. We are so happy that you enjoyed your experience and have stayed with us again! We are so happy to hear that you enjoyed our amenities that are available in all our rooms. Also, we do pride ourselves on the commitment of our staff to make your stay as enjoyable as possible, thank you so much for noticing. Once again thank you so much for your kind words about our facility and we hope to see you again soon at the Holiday Inn Express & Suites Coon Rapids.
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Lawrence, Kansas
1 review
5 of 5 stars Reviewed June 27, 2014

I want to first thank Shelly, Jorge, Sara, Max and Natalie, (front desk) for making my 25 night stay incredible! I was always greeted with a warm smile and friendly conversation as soon as I entered the lobby. My room was immaculate and comfortable. The wifi worked flawlessly, except during a particularly heavy storm :) The pool/spa area was always kept clean and tidy despite the back to back weekends of soccer kids running about. The hot breakfast was always fresh and inviting on my early mornings...I would recommend this location to anyone who is staying for a single night, or a extended stay... go for it! ...Craig W.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roshan B, General Manager at Holiday Inn Express Coon Rapids, responded to this review, September 1, 2014
Thank you so much for your wonderful comments about our facility. We are so happy that you enjoyed your experience. Also, we do pride ourselves on the commitment of our staff to make your stay as enjoyable as possible, thank you so much for noticing. I truly do appreciate the fantastic compliments about Shelly, Jorge, Sarah, Max and Nathalie. The front desk staff really does try to make all of our guests stay a great one. Once again thank you so much for your kind words about our facility and we hope to see you again soon at the Holiday Inn Express & Suites Coon Rapids.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Coon Rapids

Address: 9333 Springbrook Dr NW, Coon Rapids, MN 55433
Phone Number:
Location: United States > Minnesota > Coon Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in Coon Rapids
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Coon Rapids 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Coon Rapids is located just minutes from The National Sports Center in Blaine, Northtown Mall, and many fine restaurants and shopping centers.Upon entering the hotel you will be warmly welcomed by our friendly staff and newly renovated interior. We also offer free hot breakfast with our trademark cinnamon rolls. Enjoy our newly remodeled and spacious guest rooms. Sleep in comfort on our new plush beds featuring the Simply Smart Bedding line. All guest rooms are equipped with wireless high-speed Internet access, a microwave, refrigerator, iron/ironing board, hairdryer, coffee maker, 2 phone lines and voice mail. We offer a variety of room types, including two queen beds, one king bed, king-size with a Jacuzzi, extended stay suites with a full kitchen, handicap accessible rooms and parlor suites with a separate bedroom. All guest bathrooms feature the exclusive Stay Smart shower head by Kohler and larger, more plush towels. All our rooms have 25-inch TVs with in-room movies, remote and cable including HBO. We have an indoor pool, whirlpool, fitness center, guest laundry facilities, valet laundry and business services. Our hotel is located on the corner of Springbrook Drive and Coon Rapids Blvd just one mile from the 610 Bridge and only 15 minutes from downtown Minneapolis. Accept our invitation and make your future reservation at the Holiday Inn Express Coon Rapids. We can't wait to see you! ... more   less 
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Also Known As:
Holiday Inn Express Coon Rapids Hotel Coon Rapids
Holiday Inn Coon Rapids
Coon Rapids Holiday Inn

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