I reserved this hotel over the phone for my family. We spent the night of August 27th, 2011 in the Lincoln room 103. The hotel is old and smells like it. The room cost me 95.00 with the roll away, the room was awful. It was damp and sticky, we literally stuck to the sheets. We turned the air on, to try to dry it out and went to the front desk to ask for an extra pillow and a blanket. The lady was vacuuming and after I finally got her attention and she turned the vacuum off I asked if I could please have an extra blanket and pillow. Her response..."Not if I have to go upstairs for it". I just stood there for a moment dumbfounded... she finally said I'll see what I have back here...we walked around tp the laundry room and I told her I would be glad to go upstairs to get the blankets if she would tell me where they were..."they're locked up you can't do that"...she grabbed a pillow and put a pillowcase on it then handed that to me...brushed past me and said she must have done something to her back and went upstairs...after a few minutes she came back down and handed me a blanket...I spent the night in cold springs at a damp sticky motel and was treated very rudely..this morning I asked for a receipt when I checked out...they needed to change the ink in the printer and i said no problem...10 minutes and 3 people later I was told they would mail me a receipt. This is totally unacceptable. I can assure you for 95.00 I can find a much nicer hotel with friendlier staff in ST Cloud.
- Official Description (provided by the hotel):
- Riverside Inn is conveniently located 13 miles west of St. Cloud, with access to the Sauk River waterway system. Staying at Cold Spring's RIVERSIDE INN offers many benefits, from clean and affordable lodging accommodations and personalized service to a Preferred Customer Program with free lodging for repeat guest stays.You'll appreciate our home away from home atmosphere and special amenities including:22 uniquely decorated themed guest rooms. Non-smoking rooms available. Whirlpool Suite. Handicapped accessible guest room. Indoor heated pool, whirlpool, and sauna. Cable Television Free High Speed Wireless Internet Access. Complimentary Continental Breakfast. Free weekday morning newspaper. Spacious Fireside Lobby. Gift Certificates available. Near Dining, Shops and More. The Riverside Inn is adjacent to a Community Park with playground equipment, picnic tables, firepits, and a boat launch which provides access to the staggering concentration of water of the Sauk River and Horseshoe Chain of Lakes 13-mile waterway system.Our Central Minnesota location (only 13 miles west of St. Cloud and 80 miles northwest of the Mall of America) provides close access to quaint country shops, fine dining and bakery treats, shopping malls, movie theaters, roller skating, golfing, bowling, snowmobiling, horseback riding, and much more! ... more less
- Reservation Options:
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- Also Known As:
- Riverside Hotel Cold Spring