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“Good clean hotel..” 5 of 5 stars
Review of Fairfield Inn & Suites Minneapolis Burnsville

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Fairfield Inn & Suites Minneapolis Burnsville
2.5 of 5 Hotel   |   14350 Nicollet Court, Burnsville, MN 55306   |  
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Ranked #3 of 9 Hotels in Burnsville
Dickson, Tennessee
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Good clean hotel..”
5 of 5 stars Reviewed June 2, 2013

Very clean hotel. Breakfast was excellent, plenty of choices.. Friendly staff ... comfortable beds..Great location off of 35W/35E. Plenty of shopping and eating places close by..Would have liked a fridge , but did not ask for one..

Room Tip: Ask for a fridge in your room upon arrival..
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbie S, General Manager at Fairfield Inn & Suites Minneapolis Burnsville, responded to this review, June 25, 2013
Thank you for the excellent review! Always enjoy hearing these great compliments! We hope to have you back soon. Next time, you can enjoy our new HOT breakfast.
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62 reviews from our community

Traveler rating
    24
    20
    11
    5
    2
See reviews for
26
6
8
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Windsor, New Jersey
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed May 31, 2013

ROOMS are ok, little tired, BATHROOMS Definitely need to be updated or cleaned better, dirty corners in the bathtub. Two days in a row didnt get enough towels and no soap or shampoo. went downstairs for the towels. NOISY but is near the hwy. Ok breakfast but didn't have hot scrambled eggs or meat dish like in standard Fairfiields. They had jimmy dean biscuits and pancake corn dogs. Otherwise std fare like oatmeal, waffles, donuts, danish, breads, cereal, banana, apples, coffee, tea, juices, milk. Like that they have a small pool jacuzzi and Love the exercise room. Front desk was fast efficient, friendly. Ok stay. I just think price was a little high for the quality of the place for this area. Would stay again because close to where we have to be.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbie S, General Manager at Fairfield Inn & Suites Minneapolis Burnsville, responded to this review, June 19, 2013
Thank you for taking the time to write your review. I would like to apologize for the lack of housekeeping service during your stay. I can assure you these problems have been resolved since your stay. As for breakfast, we are now serving a hot breakfast with eggs, bacon, sausage and much more. We had a bit of a hold up and had to do some renovations in our kitchen to allow for the change. Please contact me directly the next time you are in town, and I will personally assure you have a 100% problem free stay. Thank you again, and we will see you soon.
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Sioux Falls, South Dakota
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2013

We stayed on the way up to and back from Ely. Very easy to find, right off the interstate. Super friendly check in staff; every staff member we encountered was helpful & cheerful. Room was clean; we were at the end of the hall on our trip home & it was quiet/comfortable. The drain in the tub was very slow, but not a huge deal. Pool was extremely clean & the perfect temp IMHO. Hot tub was actually HOT. Jets were pretty lame, but it was super relaxing anyway. Breakfast was the standard fare, cereals, fruit, waffles on the weekend, milk, juice and they also had breakfast sandwiches, which was a nice addition (jimmy dean egg/cheese/bacon). Overall, a great place to stay for a family trip!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbie S, General Manager at Fairfield Inn & Suites Minneapolis Burnsville, responded to this review, July 25, 2013
I appreciate you taking the time to write a review. I have passed your kind comments onto my staff. The next time you stay with us, you will surely enjoy the fact that we are now serving a hot breakfast. Guests have been enjoying it very much. Have a great rest of the summer, and we will see you the next time you are passing through town.
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Minneapolis, Minnesota
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 18, 2013

The reservation people were very helpful. The front desk staff were wonderful and welcoming. The front area has been redone with a fireplace and nicely decorated. The room was clean, beds good. The location is great 35W/35E intersection ... you can get anywhere from here.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbie S, General Manager at Fairfield Inn & Suites Minneapolis Burnsville, responded to this review, March 20, 2013
Thank you very much for your great comments! I was very glad to hear you enjoyed our staff and your stay with us. We look forward to seeing you again.
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Iowa
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed January 2, 2013

The rooms were adequate, beds less comfortable than the Hampton Inn next door.
We stayed with a group of people on Dec. 30th. Paid cash for our rooms and also a $50 deposit, in cash, for each room. At check out we were told that our deposit was given to others in our party. They never got it. We figure the girl behind the counter went home $100 richer. The manager was to call us about this - no call. Left a voicemail for the manager the following day. No call. VERY POOR CUSTOMER SERVICE.
Our closet in the room had a sock in it that was not ours - it must have been there from the previous guests.

  • Stayed December 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbie S, Manager at Fairfield Inn & Suites Minneapolis Burnsville, responded to this review, January 23, 2013
Thank you for allowing me the opportunity to talk with you about this situation and letting me clarify what occurred. I would like the opportunity to let our potential guests know that your deposit was found to be with your friend, and was not taken by a staff member. I apologize as well for the lack of housekeeping as you stated in your review. This issue has been addressed with the appropriate staff members. Next time you are in the area, be sure to give me a call or send me an email, and I would be glad to work out a deal for the next stay. Thank you again.
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Denver, Colorado
1 review
5 of 5 stars Reviewed December 9, 2012

Our family booked a block of rooms at the Fairfield Inn so that we could attend the funeral of our sister. We occupied 6 rooms at the hotel for a week, then added on three more the day of the service. EVERYONE was so friendly, caring and assisted our every need. We each received an "extra soft" box of tissues in our room with a note of sympathy! One employee held the breakfast a few minutes longer to accompany a family member driving in. The maintenance man was able to assist at the front desk when we needed to check on something. Towels were available whenever we asked, as was bedding. The hotel is extremely clean, modern and comfortable. The morning breakfast buffet is more than adequate with many healthy selections. When I travel to this area again for a future wedding, I will gladly make another reservation. Thanks to this amazing staff who took great care of us.

Room Tip: All rooms were quiet. The halls and walls are well insulated.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbie S, General Manager at Fairfield Inn & Suites Minneapolis Burnsville, responded to this review, July 23, 2013
Thank you for your fantastic review. We care deeply about our guests and the impressions that we leave on our consumers. It's our livelihood and what separates us from any other hotel. We look forward to seeing next time!
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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed November 27, 2012 via mobile

Really enjoyed my stay. Friendly staff and nice property.

Would recommend this hotel to anyone looking for a great place to stay.

Any issues I had while staying were promptly taken care of with a smile and great attitude.

Once again if you're looking for a great place to stay with friendly staff and a great atmosphere then this is the right place for you.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbie S, Manager at Fairfield Inn & Suites Minneapolis Burnsville, responded to this review, January 23, 2013
It was our pleasure!!! We were so happy to assist you and your family during your very difficult time. We look forward to seeing you again. All the best!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Minneapolis Burnsville

Address: 14350 Nicollet Court, Burnsville, MN 55306
Location: United States > Minnesota > Burnsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Burnsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Minneapolis Burnsville 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Our hotel in Burnsville, MN is located next to the Burnsville Center and Fairview Ridges Hospital. The hotel is at the split of I-35E & I-35W off of County Road 42W. We are a short drive from the fun of Buck Hill skiing, Minnesota Zoo and Valleyfair. We are centrally located for area Burnsville businesses and an easy drive to the Mall of America and MSP Airport. The Fairfield Inn & Suites Minneapolis Burnsville offers every amenity you need to keep your routine. Some of the amenities includes free Wi-Fi, free breakfast, fitness center, laundry facility, business center and indoor pool with hot tub. ... more   less 
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Also Known As:
Fairfield Inn And Suites Minneapolis Burnsville
Fairfield Inn & Suites Minneapolis Burnsville Hotel Burnsville
Fairfield Inn Burnsville
Fairfield Burnsville
Burnsville Fairfield Inn

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