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“OBB is a let down” 3 of 5 stars
Review of Old Bahama Bay

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Old Bahama Bay
4.0 of 5 Resort   |   Bayshore Road, West End, Grand Bahama Island   |  
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Ranked #1 of 1 Hotels in West End
Houston
1 review
5 helpful votes 5 helpful votes
“OBB is a let down”
3 of 5 stars Reviewed June 13, 2005

My wife and I just returned fom Old Bahama Bay and we were disappionted with the trip. Old Bahama Bay has the potential to be a nice resort, the rooms are great, the beach is beautiful, and its location makes it easy to get to. You are just steps away from the beach at all times. But we felt as though no one was running the resort. The wait staff was polite, but slow. Housekeeping made you feel as though you were a bother, and the spa exsisted, yet we had the feeling no one wanted to open it up for us. It was run like a summer camp, not a luxury resort (which would make sense, because it is not). I would not recommend this place to anyone who was not traveling by boat. The marina seemed to be the heart of OBB. Many families were docked there in 30- 60 foot boats, and they were allowed to use the resort's restaurants, bars, and beaches. Old Bahama Bay was not sprayed for bugs one time during our six day stay. Not once. The bugs were awful. I am still scratching my legs and arms. We had a relaxing vacation; enjoyed the beaches, relaxation, food and rooms, but I will never return. There are too many nicer places. SLH should take them out of the book.

  • Stayed June 2005
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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295 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Princeton, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 6, 2005

We just returned from a 4-day stay at the OBB, cutting a 6-day vacation short. We booked the resort because it is in the Small Luxury Hotel club and we have read good reviews on TripAdvisor. However, we were very disappointed with the place. First time in our travel history..... we decided to go home early.

Upon arrival, the front desk cannot find our reservation... It was booked in the wrong month. The room was not ready and we have to wait for 1.5 hours before we can check in. The reception area is like a sales office for new housing development, rather than a luxury hotel. The ground is not lush, probably due to the hurricane damage from last year. The house keeping service is very poor. We called three times one day (twice another day) to remind the front desk that the room is not made up. There is really no "beach service" regarding water, towel, umbrella etc, like other luxury resorts. The food at both Aqua and Dockside Grill are mediocre. Another couple we met shared the same discontent about house keeping service and the quality of food. The positive thing about OBB is that the beach is beautiful and the staff is very friendly in general. Its marina also offers a unique advantage for people traveling by boats.

In my opinion, Horned Dorset of Puerto Rico and Ikal Del Mar of Mexico offer true luxury experience with comparable or slightly higher prices.

  • Stayed June 2005
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 1, 2005

Stayed May 25-30, 2005 for hubby's birthday. We had read about the bug issue and I thought I came prepared...BOY WAS I WRONG! The "no see um's" bite like mosquitos and yet the Skin So Soft, Cutter, and Deep Woods Off did not keep any of them away! One night there was a Junkanoo festival with a beautiful buffet on the beach (at $50 per head). We were eating more bugs than snapper and called it quits before dessert! They had a Sunset Romance cruise with dinner on the beach 2 nights later that was cancelled beacause none of the guests wanted to fight the bugs again. I have been home a few days and still have close to 100 itchy bites all over my body (scratching while I am writing actually!). We got all kinds of excuses for the bugs from "it is that time of year" when in fact the dry season is not usually bug season, to "the hurricane left a lot of standing water for bugs to breed in" but that was 8 months ago, to my favorite "you must be allergic". The worst though was that they said they used an environmentally safe spray twice a day to reduce the bugs. We were there 24/7 for 4 of the 5 days and NEVER saw anyone spray for bugs! We were early risers some days at around 6 am and late nighters past 1 am and NEVER saw anyone spray.

Also, there were horse flies around the pool that were so vicious we never stayed in too long. We went into Freeport/Lucaya to the beaches and did not see one bug or itchy guest.

Other than the bugs, we were in love with the surroundings. A beautiful location, beautiful rooms. But they get you with the extra costs. To rent the car of an employee (we think) was $80 per day, but Hertz in Freeport was $55. A t-shirt in the gift shop was $36 on sale. One Kalik beer (great Bahamian beer) was $5, yet in Lucaya they were 2 for $5.

We thought about purchasing property there until the bugs. If they ever figure that out, we would come back to visit at least.

Stayed May 2004
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Old Bahama Bay

Address: Bayshore Road, West End, Grand Bahama Island
Phone Number:
Location: Caribbean > Bahamas > Grand Bahama Island > West End
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in West End
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Old Bahama Bay 4*
Number of rooms: 73
Official Description (provided by the hotel):
Old Bahama Bay Resort & Yacht Harbour is the ultimate getaway for tranquility and relaxation. Combining Bahamian charm and barefoot elegance, the resort features 73 spacious beachfront suites, full-service marina, Stuart Cove Shark Dive Operation, fishing and other excursions. Resort amenities include 2 restaurants and bars, paddleboards, kayaks, snorkel equipment and much more. West End Airport is now open for private planes and charters. ... more   less 
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Also Known As:
Old Bahama Bay Hotel Grand Bahama Island
Old Bahama Bay Resort

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