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“2 miles to moa and 3 miles to airport” 3 of 5 stars
Review of Courtyard by Marriott - Minneapolis Bloomington

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Courtyard by Marriott - Minneapolis Bloomington
3.0 of 5 Hotel   |   7800 Bloomington Avenue South, Bloomington, MN 55425   |  
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Ranked #22 of 38 Hotels in Bloomington
NY
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“2 miles to moa and 3 miles to airport”
3 of 5 stars Reviewed May 20, 2014

Next to highway. Unfortunately I got a room facing the highway. All I heard was the cars, trucks whizzing by. No comp breakfast, free internet, on site restaurant. Breakfast was not great, buffet style, limited selection and overpriced at $11 pp. Decent, clean hotel.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrynm, General Manager at Courtyard by Marriott - Minneapolis Bloomington, responded to this review, May 30, 2014
Thank you for your review. We truly appreciate our guests who take the time to give us feedback. We know the convenience of being alongside a freeway can cause some road noise. For that reason our windows are triple paned. Also, for our more noise sensitive guests we do offer rooms facing the south and away from the freeway.
I hope you will consider us again in the future. Please contact me personally if there is anything I can assist you with

Warm regards,
Darryn Maloney
General Manager
dmaloney@csmcorp.net
952-876-0100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

213 reviews from our community

Traveler rating
    65
    83
    48
    11
    6
See reviews for
54
44
17
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Any
English first
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 15, 2014

Stayed overnight while visiting the Twin Cities. Convenient location to MOA. Room bought on special. Had two queen beds. Felt small and bouncy. Room was facing a freeway so kinda loud. Didn't like housekeeping knocking on the door at 7:45 am. Business hotel so used to guests leaving early a.m. Room was light on decor and echoed. Otherwise a clean, nice place to stay.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrynm, Manager at Courtyard by Marriott - Minneapolis Bloomington, responded to this review, May 21, 2014
Thank you for your review. We truly appreciate our guests who take the time to give us feedback. We know the convenience of being alongside a freeway can cause some road noise. For that reason our windows are triple paned. Also, for our more noise sensitive guests we do offer rooms facing the south and away from the freeway.
I hope you will consider us again in the future. Please contact me personally if there is anything I can assist you with

Warm regards,
Darryn Maloney
General Manager
dmaloney@csmcorp.net
952-876-0100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hailey, Idaho
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 2, 2014

Older building with an updated look. Rooms are clean with the basic amenities. Not my favorite Courtyard. The restaurant had good food. The gym was small with 5 pieces of equipment. I'd stay somewhere else next time.

Stayed May 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrynm, General Manager at Courtyard by Marriott - Minneapolis Bloomington, responded to this review, May 5, 2014
Travis Z.

Thank you for you review, I truly value the observations of our guests as it allows us to improve our service. I’m sorry that we didn’t meet all your needs during your stay. I want to assure you that we strive to exceed our guest’s expectations in both product and service.
I’m glad to hear how much you enjoyed Jake’s Restaurant food. Thank you for staying with us and hope when your travels bring you back to the area you allow us to prove our commitment to our guests.

Warm regards,
Darryn Maloney
General Manager
dmaloney@csmcorp.net
952-876-0100

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 21, 2014

We stayed the weekend of April 11th-13th, 2014. The hotel main lobby is very nice and clean and updated, however when you get to the room, it is extremely outdated. The bed wasn't super comfortable either. The room was clean and the hotel is in a great location in regards to the Mall of America. If you are looking for fancy however i would go elsewhere. Also, the hotel sits right off of the highway, so if your room faces that direction (as ours did), you will get alot of road noise. This hotel is simply for the BASICS, which include sleeping and showering and that is it.

I was actually surprised to see such an outdated and old Courtyard Marriott.

Staff was fine, not overly friendly and by no means rude, just doing their job.

Room Tip: Get a room that does not face the direction of the highway.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrynm, General Manager at Courtyard by Marriott - Minneapolis Bloomington, responded to this review, April 23, 2014
First, I want to thank you for taking the time to write a review. We value feedback that is positive or not so positive as it helps us improve. You are correct that the hotel sits off the highway. This can be convent for our guests. We advise light sleepers to request the non-highway side or a high floor. With our triple pane windows this isn't usually an issue.. I have passed your comments on to our Guest Service Manager as we strive to give the best greeting and guest experience possible. From the sounds of your employee interactions that didn't happen on your stay. If your travels find you in the area again I hope you will stay with us. We will ensure your stay is perfect!

Darryn Maloney
General Manager
952-876-0100
dmaloney@csmcorp.net
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 15, 2014

First impression was good, but arriving into the room resulted in disappointment. Old carpet, tile and fixtures. Beds need to be replaced with the Marriott's signature mattresses. Dresser is knee high with flat TV on top - unable to watch while laying in bed.
Just an ok and hotel, shouldn't carry the brand name. Staff was not impressive, after arriving at the end of my16hr work day he was complaining and yawning about his, he went through polite motions and was nice.

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrynm, General Manager at Courtyard by Marriott - Minneapolis Bloomington, responded to this review, April 18, 2014
Dear, eidnerb

Thank you for your review. We truly appreciate our guests who take the time to give us feedback. We strive to improve ourselves and our products every day and with every stay. I will be communicating your comments and suggestions to the appropriate department head so these issues can be resolved.
I hope you will consider us again in the future. Please contact me personally if there is anything I can assist you with

Warm regards,
Darryn Maloney
General Manager
dmaloney@csmcorp.net
952-876-0100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chaska
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed April 5, 2014

The room was clean and the bed was comfortable. I liked the black-out pull shade to support the more decorative shutters to block out the morning light. The sink area is separate from the bathroom which is nice, but the bath fan was excessively loud. The heating/cooling system could use updating as it is an older model that just offers high and low settings for hot or cool air which is not as user friendly as the newer temperature setting type. We did not have breakfast as it was not included.

Room Tip: I recommend a room on the 6th floor or higher on the south side so that you're not looking at th...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrynm, General Manager at Courtyard by Marriott - Minneapolis Bloomington, responded to this review, April 7, 2014
We appreciate you taking the time to write a review. Its experiences you describe that make our jobs worthwhile. I will make sure I pass your comments on to our engineering team. They are replacing our present units with thermostat controlled ones.
We hope to see you again if your travels find you in our area.
Darryn Maloney
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winter Park, Florida
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 4, 2014

Stayed here on business in early April 2014 on a corporate rate. The rate included breakfast (as I confirmed at time of res. and time of checkin) but got charged for breakfast the first day. Had to talk to desk and the person who checked me in confirmed it was included and that worked for day 2 but they never reversed day 1. Requested a quiet room away from elevators. I was away from elevators, but had a room on second floor directly over the restaurant kitchen. The kitchen apparently has metal shelving or ceiling racks because it sounded like someone was hitting chinese gongs until about 1 am. On the plus side, breakfast is very good and reasonably priced if you have to pay for it. Decor is tired and old but the HK staff do a good job of keeping the place clean. There are lots of options in the Mall of America area... I'd suggest trying someplace else.

Room Tip: Not the second floor!
See more room tips
  • Stayed April 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrynm, General Manager at Courtyard by Marriott - Minneapolis Bloomington, responded to this review, April 7, 2014
Thank you for you review, I truly value the observations of our guests as it allows us to improve our service. I apologize for the noise issue you experienced and the confusion on the included breakfast. I assure you this is not typical issues for our hotel. If your bill has not been corrected please contact me and I will make it right. I will also communicate to all our front desk associates that the 2nd floor isn’t that quiet especially for a guest requesting a quiet room.

If your travels find you in the area again I hope you give us a second chance to make things right.
Darryn Maloney
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott - Minneapolis Bloomington

Address: 7800 Bloomington Avenue South, Bloomington, MN 55425
Location: United States > Minnesota > Bloomington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 38 Hotels in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott - Minneapolis Bloomington 3*
Number of rooms: 203
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Also Known As:
Courtyard By Marriott - Minneapolis Bloomington Hotel Bloomington
Courtyard Bloomington
Courtyard Hotel Bloomington
Bloomington Marriott
Bloomington Courtyard
Courtyard By Marriott - Minneapolis Bloomington MN, North America

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