We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Mall of America visit” 4 of 5 stars
Review of Quality Inn & Suites Mall of America/MSP Airport

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Quality Inn & Suites Mall of America/MSP Airport to your Saves list
Quality Inn & Suites Mall of America/MSP Airport
2.5 of 5 Motel   |   814 East American Boulevard, Bloomington, MN 55420   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #32 of 38 Hotels in Bloomington
Bountiful, Utah
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Mall of America visit”
4 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed here last weekend. It was her 13th birthday and I took her to Mall of America to celebrate. We stayed for a single night, and yes the shuttles were busy. We were able to get a shuttle ride to the mall on Saturday morning but had to wait for them to make a 2nd trip. Not a big deal… the drivers were quick and courteous. I thought the property was clean and the rooms were comfortable. I really liked the beds in the rooms, thought those felt extra comfy and we slept well. We enjoyed a decent breakfast the next morning and headed over to MOA. Overall, I was happy with the property, their service and the stay…. reading some of the previous negative reviews I am wondering what people are expecting here. True it is an older property, but I'd still rate it as a decent tourist class property and reasonably priced. The room we were in was updated and nice - I'd certainly stay here again, as well as recommend it to others looking for a place to stay that is close to the mall and airport that is reasonably priced.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mukesh P, Manager at Quality Inn & Suites Mall of America/MSP Airport, responded to this review, 2 weeks ago
Dear,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Sincerely,

Mukesh Patel
General Manager
Quality Inn and Suites Bloomington
9528545558
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

57 reviews from our community

Traveler rating
    13
    25
    7
    7
    5
See reviews for
18
12
7
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Ardsley, New York
Top Contributor
178 reviews 178 reviews
35 hotel reviews
Reviews in 58 cities Reviews in 58 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just stayed at this motel and were pleasantly surprised. The hotel was very clean and the carpets were so new. Our king size room was very large and we enjoyed the breakfast. THis hotel is very conveniently located both to the airport and the mall.
Got this hotel from Priceline Express deals and were so very pleased.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mukesh P, Manager at Quality Inn & Suites Mall of America/MSP Airport, responded to this review, 2 weeks ago
Dear,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Sincerely,

Mukesh Patel
General Manager
Quality Inn and Suites Bloomington
9528545558
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked using Priceline selecting 2.5 stars, free parking, and airport shuttle. Got a great price but when we arrived found out the shuttle is full. We will be taking a taxi in the morning. Not a bad place but definitely not a 2.5 star - old dirty carpet.

Stayed April 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mukesh P, Manager at Quality Inn & Suites Mall of America/MSP Airport, responded to this review, 2 weeks ago
Dear,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Mukesh Patel
General Manager
Quality Inn and Suites Bloomington
9528545558
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneota, Mn.
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I and another couple stayed here after a Twin's ballgame. The motel was very updated and very clean and well maintained. The hot breakfast was good also. The only thing I would change would be the lumpy pillows and The tables were too close together in the breakfast area. We would stay here again.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mukesh P, Manager at Quality Inn & Suites Mall of America/MSP Airport, responded to this review, 2 weeks ago
Dear,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Mukesh Patel
General Manager
Quality Inn and Suites Bloomington
9528545558
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 4 weeks ago

I'm a preferred customer i only stay at quality inn and this is the worst quality inn I've stayed at. The front desk people are rude, our room didn't have any hot water so I couldn't take a shower I asked if they can discount my room and they said they'll send someone up to check it out but no one ever came. we had to catch a flight that morning so we didn't have time to talk to the manager. Will never stay there again! I love the Eagan Location so much better so I'll be staying there from now on!

Stayed March 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mukesh P, Manager at Quality Inn & Suites Mall of America/MSP Airport, responded to this review, 2 weeks ago
Dear,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
Mukesh Patel
General Manager
Quality Inn and Suites Bloomington
9528545558
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Top Contributor
143 reviews 143 reviews
76 hotel reviews
Reviews in 74 cities Reviews in 74 cities
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed March 16, 2015

Stayed here on a two day trip to MSP and was not pleased at all.

The property is being reconditioned and parts are done while others are not.

They offer shuttle service to the MOA. You have to call and confirm the return trip. I did and the front desk forgot to tell the drive so I sat for half and hour before calling again, and finally they came. The nest morning my wake up call to get to the Airport never came through, when I mentioned it to the front desk ( I had set the clock but like a call as a backup) they just blew it off. Breakfast the last day the heating trap for he eggs was broken and they were cold. A salt spreader sitting next to the front door when there had been no snow for a week said it all, no one is paying attention to detail at this property. I will not stay there again.

  • Stayed March 2015, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mukesh P, Manager at Quality Inn & Suites Mall of America/MSP Airport, responded to this review, 2 weeks ago
Dear,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
Mukesh Patel
General Manager
Quality Inn and Suites Bloomington
9528545558
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portugal
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 13, 2015

Just spent 4 nights at this hotel. It is being remodeled and our room had already had some work done on it. It was very nice and quite large. The staff was very friendly and the breakfast was more than just a continental breakfast. It included eggs, sausage or bacon, waffles, breads/bagels/donuts/muffins, oatmeal, etc. The shuttle service to the airport and to mall of america was very nice.

Room Tip: Suites on the 4th floor are very large.
See more room tips
  • Stayed March 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mukesh P, Manager at Quality Inn & Suites Mall of America/MSP Airport, responded to this review, March 15, 2015
Dear,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Respectfully,


Mukesh Patel
Quality Inn & Suites Mall of America

814 American Blvd E
Bloomington, MN 55420
Tel: (952) 854-5558
Fax: (952) 854-4623
Email: gm@qualityinnmsp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Quality Inn & Suites Mall of America/MSP Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites Mall of America/MSP Airport

Address: 814 East American Boulevard, Bloomington, MN 55420
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 38 Hotels in Bloomington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Mall of America/MSP Airport 2.5*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Priceline, Choice Hotels, BookIt.com, Hotels.com, Orbitz, Cheap Tickets, Odigeo and Hotwire so you can book your Quality Inn & Suites Mall of America/MSP Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn & Suites Airport Hotel Bloomington
Quality Inn And Suites Airport
Quality Inn Hotel Bloomington
Quality Inn Bloomington
Bloomington Quality Inn
Quality Inn & Suites Mall Of America/MSP Airport Bloomington, MN, North America

Owners: What's your side of the story?

If you own or manage Quality Inn & Suites Mall of America/MSP Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.