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“Decent stay for the money” 3 of 5 stars
Review of Quality Inn & Suites Mall of America/MSP Airport

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Quality Inn & Suites Mall of America/MSP Airport
2.5 of 5 Motel   |   814 East American Boulevard, Bloomington, MN 55420   |  
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Ranked #34 of 38 Hotels in Bloomington
TEMPE
Top Contributor
153 reviews 153 reviews
72 hotel reviews
Reviews in 68 cities Reviews in 68 cities
451 helpful votes 451 helpful votes
“Decent stay for the money”
3 of 5 stars Reviewed 3 days ago NEW

This is probably an average Quality Inn, as Quality Inns go. It is located in an office park off the highway, and actually looks more like an office building from the outside. The lobby, however, changes everything, because it is warm and welcoming, with a fire in the fireplace (in season, of course). Front desk personnel were both friendly and competent.

The room was okay, nothing more. It is the epitome of functionality; the first thing you see when you walk in is an ironing board and iron. The "closet" -- actually a rack with hangars. is at the far side of the room near the window. The bed was quite comfortable, with an array of pillows to help sleep along. The room also was exceptionally quiet, but that could be because I stayed during a quiet period. But there are maintenance issues that are lacking. Over by the .clothes rack, a patch of wallpaper has come loose and no one has bothered to patch it. The toilet leaks and refills itself from time to time. The TV remote doesn't work. To be fair, when I asked about the TV, they sent someone and replaced the remote within minutes.

There is a pool and whirlpool, both of which are clean and functional, and the space in which they are located is super-heated, so you won't be cold getting out of the water. The whirlpool, by the way, is swirling warm water -- relaxing but not therapeutic.

Breakfast is free and better than some I've seen. Besides all the carbs, you get a meat -- on my three days it was sausage, sausage and bacon -- and on two of the three days, eggs. One day it was egg discs and the other it was egg pebbles. Yum! The sausage was greasy and the bacon was bacon. Still, it is protein, and that's more than many places serve you. The room was clean, well-maintained and large enough to accommodate everyone. And if you don't get enough grease there, you'll find a Denny's attached to one end of the facility.

  • Stayed December 2014, traveled solo
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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39 reviews from our community

Traveler rating
    9
    15
    6
    5
    4
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13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Japanese first
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English first
Fort Worth, Texas
Top Contributor
215 reviews 215 reviews
161 hotel reviews
Reviews in 127 cities Reviews in 127 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great location. Easy access to the interstate. Clean and quiet rooms that are all very spacious rooms. Friendly, attentive, and helpful staff. Nice indoor pool and fitness center. Lots of choices for breakfast to fill any appetite. Minutes from the airport.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morris, Minnesota
1 review
5 of 5 stars Reviewed 5 days ago NEW

We planned a family gathering here and it was easy to find, nice amenities and great staff. Everyone was helpful and friendly. Great location for shopping and eating and the breakfast was good and there was seating for the whole family.

Room Tip: Easy to get to and very nice staff
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  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Presho, South Dakota
Top Contributor
106 reviews 106 reviews
41 hotel reviews
Reviews in 33 cities Reviews in 33 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed November 19, 2014

We have stayed at the Quality Inn & Suites Mall of America/MSP Airport four times this year.
From the moment we were greeted by Gracie's smiling face, our stay was great. She is genuinely interested in her customers.
Plus, all the rooms we had were exceptionally large. Add the nice pool area, above average breakfast selections, and the efficient shuttle transport and the Quality Inn is everything I am looking for in a Park & Fly motel. The added convenience of the attached Denny's Restaurant can't be beat.
We will return!

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Virginia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

This is a great hotel located on the 494 strip in Bloomington. Great location if you're going to the Mall of America and also close to Mpls/St. Paul. Room had a nice comfortable bed with a sleeper couch, chair, desk, fridge and microwave. Great value. Nice breakfast also! Clean and comfortable!

  • Stayed October 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West Des Moines, Iowa
1 review
4 of 5 stars Reviewed November 12, 2014

I booked a reservation here through Priceline's "Express Deals," which normally are non-changeable and non-refundable. Of course I booked it for a day when Minneapolis was expecting it's first big snowstorm! Good job me! Was not optimistic, but I contacted Priceline and explained the situation. They couldn't refund my money, but said the hotel might be able to. They contacted the hotel manager who authorized a full refund. THANK YOU for not making me waste money when travel was not advised due to weather! Will try to get this hotel for future travel.

Room Tip: Again, we didn't *actually* travel here. But based on the customer service we received, I was ha...
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  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evanston, Illinois
2 reviews
1 of 5 stars Reviewed November 3, 2014

Terrible place. Strongly do not recommend stay there.
I booked a room for 4 days due some emergency situations I had to check out early. After staying 2 days had to leave. Asked to front desk refund my money back for rest of the days. They did not. Front desk employees very rude, not trained and without any attitude. Personally I would like mention manager or supervisor by name SAJ. Very rude and garbage person.When I came to the hotel to check in he made me wait 7 HOURS before he let me go to my room.I started fight with him and after that I got my keys to room. Generally hotel personnel unprofessional, seems like somebody took them from the street and gave them job to work with customers. No ethics, no positive attitude. Never go there again!!

  • Stayed November 2014, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Mall of America/MSP Airport

Address: 814 East American Boulevard, Bloomington, MN 55420
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 38 Hotels in Bloomington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Mall of America/MSP Airport 2.5*
Number of rooms: 142
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Also Known As:
Quality Inn And Suites Airport
Quality Inn & Suites Airport Hotel Bloomington
Quality Inn Hotel Bloomington
Quality Inn Bloomington
Bloomington Quality Inn
Quality Inn & Suites Mall Of America/MSP Airport Bloomington, MN, North America

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