This was my first visit to the area for some training and my first time at a Crowne Plaza as well. My stay here was exceptional. Any issues I thought I might have never materialized. My room which was one of the remodeled ones was modern, clean and fresh. Thank you Courtney for making it happen. Thank you to the staff for keeping it that way. I bumped into the lady cleaning my room and she was supper nice and really cared about my comfort. Rae Ann, can’t thank you enough for making my stay special, you ROCK!!!!
The staff at the front desk was as good as I’ve seen in all my travels, and I’m traveled a lot. Courtney and Ashley, whom I had the most contact, were great! They were informative, helpful and knowledgeable about the area. Always wanted to know how things were going. The rest of the front desk staff was friendly and always greeted me with a smile. I would say whatever they are doing to train the staff in CS , it is working , all of the associates where friendly , smiled and generally cared about my experience.
The restaurant is OK, the food quality is what you would expect. The lunch for me was the winner. I did not have dinner. Salad bar with soup hit the spot when I needed it most. It’s the staff in the restaurant which makes the difference. Julia !, Vicki and Mario. Unstoppable energy always on display, making sure your every need was taken care of, and quick to make sure you had what you need to make your dining pleasurable. Can’t say enough about their desire to make sure guests are greeted and treated like they are the only one. Julia, she is a Star…. Vicki, thank you for trying to help.
Let’s not forget Happy hour in the bar. Sai is awesome. Slick, quick and hard to trick! Great stories cocktails and service. Ask to see the 3D joke.
The hotel has great amenities, the pool, workout area and layout just works. I was impressed when I entered the place and will stay at Crowne again if it works into my plans when I’m staying out of town. As an FYI, they place was busy with a company conference. The shuttles were mostly capitalized by them and sometime made it hard to catch. However, when I needed it most they got me around. The location is convenient to the Twin Cities and MOL.
The best part of the Crowne Plaza on Green Valley Drive is the Staff!!!! I saw it on display; they really care about your stay and experience. Thank you all.
- Also Known As:
- Crowne Plaza Bloomington
- Crowne Plaza Hotel Minneapolis
- Crowne Plaza Hotel Minneapolis - Airport West Bloomington MN, North America
- Official Description (provided by the hotel):
- The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more less
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