The best thing about this hotel is the service - extremely friendly and helpful. Beds are very comforable. Room was a bit small, but very clean. Tub drain plug would not fall into place allowing for bath, but shower worked. Also tub appeared to have been refinished at one time, and the finish had started to chip away. No microwave or small refrig. Very nice towels and bedding and bathroom samples, i.e. shampoo, lotion, etc. Shuttle regularly goes and picks up at Mall of America. Food is overpriced. I would stay there again as the staff made up for any negatives.

I stayed overnight at this hotel for a business meeting. I will admit my bias: I don't like the Marriott chain. I liked this one less than most. Where shall I begin?

Meeting food - worse than usual Marriott food. Borderline inedible. Found out they were charging $16/head for snacks, which were waxy cookies, ice cream bars, and NO DRINKS. The coffee had floaties in it and so did the hot water - and the floaties were NOT coffee grounds.

Hotel layout - very old, cobbled together, confusing, multiple elevators that did not have common call buttons so you just pushed all the buttons and got on the first one that arrived.

Service - not bad. They let me check in REALLY early.

Rooms - Moderately comfortable, but smelled funny. Had the kind of bathroom where you have to stand behind the toilet to close the door. I found a bug in my ice bucket.

Business facilities - BAD. Charged $10 for high speed internet (which required a cord!!) and the service wasn't for a 24 hour period, it was for a given date, so when I woke up in the morning my service was expired and it wanted to charge me again.

Bar - blah. Poor beer selection, so I was stuck with Miller Lite. In a bottle.

The hotel was right across from the MOA but I'm not sure you could have walked there - lots of roads and Jersey barriers in the way. It was not especially close to the hotel, but I think that's the MSP layout and not the hotel's fault. I had no problems with the shuttle.

They did have a little convenience store in the lobby which was nice, and not overpriced. They also had ducks in the courtyard - they had set out a little plastic kiddie pool for the ducks to swim in, which I though was a very cute, kind, human thing for them to do.

That said, if you can find something else in the area, stay there.

I stayed at the Marriott near the Mall of America with several dozen others who'd gathered in Minneapolis for my brother's wedding. The wedding was not at the hotel, but they were very helpful in arranging rooms near each other and gave us a nice group rate. Check-in was great: they staff were very very helpful and welcoming.

Turns out we were one group out of several: there was a huge family reunion, another wedding party what was actually using the ballrooms for the wedding, and it appears a business group. The hotel was bursting at the seams with people and its resources were overtaxed. There were waits for meals in the restaurant, the shuttles to and from the Mall of America were full (but you can easily walk there) and the workout room was not usable because of the number of people using it.

The room I was given was on the first floor (which I do not like) but it was the only one available when I checked in, which was at 10 AM, so I was more grateful for the early check-in than I was disappointed by the first floor room. The hotel is a maze: pay close attention to the directions to your room. The beds were confortable. The office chair at the desk was broken; if you leaned back too far it twisted to the left! We did not need, so did not try to use, the internet in the room.

My first thought entering the hotel was that it was lovely, but once I got into the hallways I thought it looked dated, and the rooms were cramped. It could use an update and some redesigned room layouts.

Airport shuttle service FROM the airport was slow. I called; was told "five minutes", and half and hour later I called back and they said "five minites". It did come five minutes after the second call.

There are so many hotels in the area, I'll look for a different one next time.

Booked a night at this Marriott due location. Thought the price was a bit steep for what I initially read on line while booking, but attempted to stay positive. When I entered the lobby it was apparent that this is a hotel living exclusively on its location. The decor is worn and outdated, regardless of the finery about. Wireless is only free in the lobby...a small note that is not mentioned on the booking website. All other net access is priced at $10 a day. A latte the size of a small tea cup costs $4. My room is comparable to any $50+ hotel room I've stayed in. Certainly nothing to warrant a whopping $100 PLUS $20 in taxes and fees. I will not be staying here again...