We arrived at the hotel early and our room was not clean yet. Since we had a grumpy toddler with us (3 hour drive to the hotel) the said they could upgrade us to a whirlpool suite for free. Score. Well...within 5 minutes of being in the room my son ripped the spout right off the whirlpool. It was hardly attached. We later found out that the hot water handle wasn't attached either. We told guest services and they sent someone up to fix it. In other words, they taped a note to it saying not to push or pull on it. Try telling my toddler that. It wouldn't be such an issue except for the fact that none of the doors actually latched closed. We had to block the door with our pack-and-play. My son then worked his way behind the dresser in the bedroom, where he finds a chicken bone, a straw. When searching for a lost toy car under the couch we found a Starburst and a Red Vine. We are pretty laid back people so we let this all fly. Then I found what looked like mold on the ceiling in the bathroom. All that said, here are the pros...quite, service was great, breakfast was pretty good, atrium area was a lot of fun for my son to run around in, our room was very spacious, the pool area as nice but the pool was too cold, not far from the Mall of America or the airport. I would stay here again but the place needs some major TLC.
- Official Description (provided by the hotel):
- The Embassy Suites Bloomington hotel near Mall of America is located close to many Bloomington MN attractions. Our complimentary shuttle provides transportation to the American Girl Store in Mall of America or Minneapolis St. Paul MSP airport just 5 miles from the hotel. Visit Nickelodeon Universe or the Water Park of America just minutes from this Bloomington, MN hotel. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more less
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- Also Known As:
- Embassy Suites Bloomington Hotel Bloomington
- Bloomington Embassy Suites
- Embassy Suites Bloomington MN, North America