I would first like to say all the staff was so nice, I come from Chicago and that is rare to find in my neck of the woods, is good customer service. I loved the hotel, it was very convenient to be able to get to the Mall of America so fast and close to the airport.. That skyway is great from the Mall to the Hotel.
I did have some concerns with the WiFi and called down to the main lobby where they tried to get it started back up for me, but then transferred me to the tech hot line where no one answered, so as far as WiFi, I didn't get that in my room, it would work for a couple seconds and that was it. I called for room service and they told me they don't have anything sweet to snack on for room service so I thought that was very odd, it was about 11pm at night so I don't know if that had anything to do with it, I also called for room service for some pop and it never came. As for the restaurant and I am talking the bigger one, not the one off to the side with the smaller menu, the larger one. We went about 6pm to eat and the place was empty, the host said I don't have anything open for you. We waited an hour and the women then stated we don't take walk in's only reservations for the dining room, that was very irritating, because the place was empty but maybe 8 people sitting in it for a whole hour, then when we came back hours later it still was empty. I also was not told about the $100 dollar room fee they lock on your card, that should have been told up front. As for everything else it was great. I know its new, so they are working out the kinks still..
- Also Known As:
- Radisson Blu Mall Of America Bloomington, MN, North America
- Official Description (provided by the hotel):
- Radisson Blu Mall of America is the only hotel conveniently connected directly to Mall of America, the largest indoor entertainment and shopping mall in the United States. Just a short drive from the state capitol in downtown St. Paul and minutes from downtown Minneapolis via the Metro Transit Light Rail, Radisson Blu offers an ideal location among Twin Cities and Bloomington hotels. Rest well in one of 500 fashionable guest rooms and suites, each including premier amenities like Free high-speed, wireless Internet access and 24-hour room service. If you're looking for world-class cuisine, FireLake Grill House & Cocktail Bar is the perfect place to enjoy a scrumptious meal or gather with colleagues for a delicious microbrew. Keep your workout routine on track in the hotel's fitness center, which includes an indoor swimming pooland a fully equipped fitness room. The hotel's location at Mall of America offers a highly trained team of event planners available to help you host professional meetings, conferences and functions. ... more less
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