Picked this hotel for it's location and I was not disappointed. Very easy walk across the street to the Mall of America, very safe as there are traffic lights indicating when it is safe to cross. Although there is a free shuttle to the mall at the top of every hour, I found it easier to walk and not have to wait for the shuttle. The area is well lighted for night time crossings.
I thought the room was slightly on the smaller size, I would not want to be in there with young children as there is not much space to move around the beds. There is a small refigerator, microwave and instant coffee & tea. The bathroom is a good size, with tub and shower and nice fluffy towels. Towels left on the floor are replaced but towels on the rack are left alone.
The beds were comfortable enough with 4 pillows to choose from on each bed. The option to have your sheets clean daily or not is available by placing a sign on your bed. In room movies and games for rent, HBO, and cable TV. AC and heat. I stayed from Tue-Sat and only once did I hear noise at night from the airport and that was maybe 2-3 different take offs then all was quiet for the rest of the night.
The pools are on the smaller size but there is a time in the evening for just adults. The hot tub was nice. Plenty of towels in the pool area.
I thought the breakfast was very good. Bagels, english muffins, buttermilk biscuits, toast, cereal, bananas and apples daily during my stay. Also yogurt, coffee, tea, apple and orange juice. For hot items there were eggs (omelets or scrambled) daily, sausage served most days, on one of the days there was sausage and white gravy. Also waffles daily with your choice of strawberries and whipped cream or maple syrup. Plenty of tables for enjoying your breakfast at.
Good size exercise room, although I didn't use it during my stay, but I did go to check it out.
The photos online really do represent this hotel well, the pools, hot tubs, exercise room, breakfast area look just like the photos. The only deception I noticed was with the room sizes, I didn't notice how small they appear in the photos.
IHOP and FRIDAYS are easily accessible from the hotel hallways.
Free cookies in the lobby and ice cream snacks can be purchased at the lobby desk. Also in the lobby are 2 computers with free internet access and a printer which was great to print off airline itinerary.
I would stay at this hotel again... well kept up and very clean (thanks to Sheila for doing such a great job!)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.