I read the reviews before I booked and wasn't sure what we were buying.
The "hotel" has been sold into units that are managed by different companies. You can't just book a room like a regular hotel. We were there for a week. Room 115
Snow guns run all night outside the window as they can only make snow till January 7 th and they keep parking lot quality lights on all night too. Plus you have the beep beep beep of the groomers.
The rooms are clean, large and welcoming. We had a suite unit that allows you to cook in the room. This was really good for our needs.
The restaurant in the hotel is excellent. The staff is wonderful and the food is very good.
There was the issue is the temp in the room. There is a thermostat, but the room stays at 80+ all the time so we had the window cracked most of the time.
The coffee pot was broken but was replaced with a brand new one with in 20 minutes of me calling the management company.
Garbage goes out every day and you can have the room cleaned every day if you want.
We really liked being able to just put our skis on and go to the lift. There was a pool, spa, pool tables available.
I did not think the place was over priced. We paid a little over $200 per night after taxes. You are located in the middle of no where but you know this before you arrive. There were no construction issues and a wonderful grocery store ( Hannaford brands if you are from the east) located less than 10 minutes away.
I had a few interactions with the front desk, as we were waiting for something from UPS and was not impressed. She did not know the address of the hotel and you just got the feeling they were not there to help the guests who were there under other management.
We checked in across and down the street and they could not have been nicer and more helpful.
This is a very remote location but everyone we ran into, except the front desk, were very welcoming and so nice. We used the ski rentals for poles, the coffee shop in the ski lodge, the ski shop in the ski lodge and (unfortunately) the ski patrol when my son had an accident during his race. They all want you there and go out of their way to be helpful and kind.
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- Also Known As:
- The Lodge At Giant`s Ridge Hotel Biwabik
- Hotel At Giants Ridge