This hotel has changed alot over the years since we first stayed here. It shows use as one of a handful of hotels in Bemidji, MN. We had stayed at this hotel months ago in a whirlpool suite. The whirlpool tub was leaking all over the floor and so I let the front desk know and we were given a free night to use at a different time.
September 15 we used the free night in another whirlpool suite. because this was a free stay we just took the room as it was and didn't bring any attention to anything. This time the whirlpool tub was cracked and looked like something heavy had been dropped into it, we did call the front desk to cover ourselves and let them know what we found.
The rooms here are beautiful, but not maintained very well. Our room was clean and the bathroom had good amenities of which I used none. The front desk staff had no idea what to do with the certificate we produced for our free night until we checked out the next morning. I checked with the front desk as it looked like my credit card was being charged for the night, and it was until they figured out how to put in the certificate.
I'm just not impressed anymore with this hotel, more disillusioned with it, as the whirlpool suites are expensive, but the quality that one pays for is no longer there. Maybe the regular rooms are better, it may be worth a try.
Again, this isn't a bad hotel, they do have a continental breakfast which we did not take advantage of on this trip. They are right on the shores of Lake Bemidji and have a beach as well as a pool, and a Green Mill restaurant attached.
Ask to see the whirlpool suites before you commit to it to make sure the whirlpool tub is in working...
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We apologize for the quality of services you received during your recent stay. Our maintenance team is working on the broken Jacuzzi in your our...
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