Having stayed at the hotel twice before for business, I knew it would be ideal for our wedding anniversary and duly booked us in for the Danesfield Experience. This included a two night stay for the two of us , meal in the Orangery, meal in the Adam Simmonds restaurant , spa treatments for both us and full continental breakfast. No full English but to be fair the continental was perfectly fine for us. We also managed to get an Executive room with balcony access overlooking the gardens and River Thames. Lovely room - no problems with it whatsoever, stunning views - helped by two days of unbroken sunshine. Service at all times was beyond reproach. Even got a cake in our room for our anniversary - and very nice it was too. Food in the Orangery was excellent, only eclipsed by that in the Adam Simmonds Restaurant which was the best meal we've ever had.
There was a problem with a lost booking for our Spa treatments on our anniversary day , we had planned to get a relaxing spa and to follow it with the Adam Simmonds meal when we would be suitably chilled out. This didn't happen because they couldn't fit us in on the original day as the booking had got lost - totally spoilt the plan for our evening as I had planned. Next spa treatment wasn't until the next day when we were due to go back. Very upset at this - my wife was close to tears and the occasion I had planned for months looked ruined. However the Spa staff spoke to Peter the Duty Manager, who came to see us . To cut a long story short both he and the team at the hotel couldn't be more apologetic and more importantly helpful - we were offered a complimentary extra night (which we could take as we had the entire week off on leave) and the spa treatments and Adam Simmonds meal were put back 24 hours. I'd rather not have had the initial upset , but everybody makes mistakes and its how they recover from them that's telling. Their recovery was exceptional and only shows the top class customer experience that this hotel and staff offer. We thoroughly enjoyed the spa treatments and as said before the meal in the Adam Simmonds restaurant was excellent. The A la Carte menu was withdrawn on the day we were due to eat , and we were a little worried about some of the tasting menu options. No need - Adam knew best and even swapped one the dishes that my wife just didn't fancy with another one more to her taste. All in all service and food in the Restaurant were top class.
Gardens were lovely , especially where the pond is . Lovely views over the Thames. Enhanced by solid sunshine I know but still lovely.
A long review I know - all that's matters is that we would stay there again in a heartbeat and if anything the spa mistake worked to our advantage and also ultimately showed the hotel staff at their best. Couldn't recommend this place more and we can't personally relate to any of the less than complimentary reviews.
Not the cheapest place to stay but you get what you pay for and for a special occasion - perfect.
We both go to National Trust properties a lot and this is the only time we were staying in a grander house than the ones we visited.
- Official Description (provided by the hotel):
- Danesfield House Hotel and Spa is an award-winning, luxury 4-star country house hotel located between the fashionable boutique shopping towns of Marlow and Henley-on-Thames in beautiful, rural Buckinghamshire. Privately owned, we represent a quintessentially British establishment overlooking acres of manicured gardens and the River Thames. Located near the M25, M4 and M40 motorways, just 45 minutes from the centre of London and 35 minutes from fashionable West London we are the ultimate Buckinghamshire Hotel to escape to. Each of the 86 rooms offers unique charm and character with the most enchanting traditional British interiors exquisitely combined with classical design. Our awards include: One Michelin Star awarded in Michelin Guide Great Britain and Ireland 2011AA, 4 Red Rosettes for Culinary Excellence, 12th Top UK Restaurant 2012 awarded by Good Food Guide 2012, Most Relaxing Spa UK 2011 awarded by Natural Health Magazine Spa Awards. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, LateRooms, Hotel.de, Orbitz, Priceline, TripOnline SA and Odigeo so you can book your Danesfield House Hotel And Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Danesfield House Hotel And Marlow
- Danesfield Hotel Marlow