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“Nice stay in West Branch” 4 of 5 stars
Review of Quality Inn

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Quality Inn
2980 Cook Rd., West Branch, MI 48661   |  
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Ranked #2 of 4 Hotels in West Branch
Eau Claire, WI
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
“Nice stay in West Branch”
4 of 5 stars Reviewed June 16, 2007

A very nice hotel to hang out in. We spent two nights at the Quality Inn and were very pleased. Our room was on the second floor facing the pool (indoor) with a little deck overhanging the pool area. Our room had a king bed and a queen pull-out couch, which was perfect for our needs. The whole hotel is done in a Northwoods theme, all the way down to the pool which is surrounded by birch trees and antiques. The pool area is large, a small hot tub and a little game room with bathrooms off the side. There is a nice fenced in patio area outside the pool room with chairs, umbrellas and even a couple BBQ grills. The pool room also has an area for sitting and playing cards or games and a pool table. The whole lobby is filled with Northwoods style knick-knacks for purchase. There is a restaurant/bar connected to the hotel which was very nice. There is also a gas station and a Subway store right next to that. The hotels location is nice for shopping at the Outlet Mall next door. Lots of restaurants within walking distance as well. The town itself is about 2 miles down the road. The downfall to this place was the thin walls. I could hear the guy next door talking to everyone on his cell phone, that included what they were saying to him! The first night we had no problem with the pool area noise, it closes at 10:30pm, but the next night there were people swimming and shouting until midnight. I would still recommend a stay here if you needed a place to stay.

  • Liked — The nice big pool and pool area
  • Disliked — no microwaves and fridges in the rooms
  • Stayed June 2007, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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83 reviews from our community

Traveler rating
    27
    28
    19
    6
    3
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27
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4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 25, 2007

Hotel staff not very knowledgeable about their wireless internet service and don't seem interested in helping customers with network connection problems. Received a wake up call we never requested and the front desk staff had the nerve to insist we had asked ordered the call. Refused to honor their 100% guarantee. Prices are very high and no breakfast. Overall rating is poor.

  • Stayed March 2007
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed January 4, 2007

I have stayed at many Choice hotels and have been satisfied with my experiences. This motel is the exception, however. My husband and I checked in late on a holiday night and were astonished at the price of the motel. Most of the rooms face the noisy pool area and the festivities/party there ran to well past 2a.m. Our bed was uncomfortable and we were forced to check out at 11a.m., told that we could not have an hour extension to check out at 12n. After not sleeping well, we were disappointed to find that no continental breakfast was available. The motel does not provide breakfast for the $80+ price! The staff was polite, but my stay was very disappointing. I would not recommend this motel -- stay at the Super 8 across the street!

  • Liked — Free WIFI
  • Disliked — The price, no breakfast, noisy, uncomfortable bed, tacky country decor
  • Tips/Secrets — Do not stay here!
  • Stayed December 2006, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 2980 Cook Rd., West Branch, MI 48661
Phone Number:
Location: United States > Michigan > West Branch
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in West Branch
Price Range (Based on Average Rates): $
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Hotel West Branch
Quality Inn West Branch
West Branch Quality Inn

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