I have eaten at the Royal Oak Red Coat for at least 10 years or more. I now live closer to the West Bloomfield restaurant and this was our second visit. This location is very busy and it shows in the noisy and chaotic atmosphere you encounter. The greeters are not friendly and did not even look up when asking us how many would be joining us. Our table was small and shoved against a pillar; seemed like an afterthought. Though our server had a warm smile, we could barely hear her questions or responses. The restroom was dirty and the restaurant was disordered in general. There were napkins, straw paper and fries on the floor. We understand that this is not a find dining establishment but we were not expecting a diner-type atmosphere. Our food was okay and was not warm. We had to send back our fries that lacked even a bit of warmth. We will continue to drive past this location (5 minutes from our home) on our way to the original and consistent Red Coat Tavern in Royal Oak.
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