I have stayed in some hotels that have wowed me with service and amenities, and I have stayed in some that are poorly maintained, and where I would chose to not again stay.

But when I think of the Bates Motel (of Hitchcock fame) I think of the Baymont in Warren MI. The rooms are more than OK, but the staff treats you as though you are an inmate, not a guest.

Upon check-in (2 rooms) the rather frightening woman who greeted us refused to honor the rate which we had in writing, forcing us to argue our case. She became quite nasty, and we realized that she was the "pit" in hospitality. She was going to win, or we were going to sleep in the street.

The following day I discovered, after taking a shower, that there were no towels. I was naked and wet. and called the front desk. She said she was too busy. I would have to come down to the desk and get the towels. After drying myself with the bedspread, I proceeded to the front desk for towesl and confrontation. She refused me the towels and called the manager at his home to come and deal with me. When he arrived she told him that I had been rude to her, and that I, and my party should be removed from the hotel.

We tried to explain that our reservation had not been honored at the quoted price and that there were no towels in the room...and that instead of dealing with these things with grace, she chose to threaten us.

The manager allowed us to stay. We left the next day. I travel 50 to 75 days a year. I have never, since that experience, stayed in a Baymont.

Booked a room at the Baymont Inn to attend a relative's wedding in September of last year. Having had no experience with this hotel nor with the area prior to my visit, I had feared that I'd be in for a bad time. I was pleasantly surprised when I arrived. The whole facility was decent (albeit the lobby was small), there was ample parking, and the room was nice (spacious with two beds, and the bathroom wasn't one of those tiny ones typical of the overpriced run-down hotels that populate New York City). Free continental breakfast was available. The place was actually pretty "standard" for an inn in terms of look, amenities, and charges ($79/night++). Although the front desk clerk could have smiled more, she was very accommodating with my requests for early check-in and late check-out (no extra charges).

I wouldn't hesitate booking here again if I were to come back to the area.

I guess the only good thing I can say, is it was conveniently located. It is within 5 miles of where
I wanted to be just for one night. It was fairly clean considering the furnishings were a bit dated. Had I known this was an old Budgetel I would never have considered it. For $10 additional, stay 1 mile down the road at Hawthorn Suites.

This past weekend a group of us stayed at the hotel for a bachelor party. Now when we got there we had no confirmation of are rooms, then we were put in a room with a king size bed(4 grown adults). Then we got a two bed room(it happened to be someone elses room). Finallly we got are room, left to go to the casino, we came back at 3am with the police throwing us out of the room for excessive noise( from the time 10 to 2:30am; if you paid attention we were not there. sweet time at a place that overcharges for ------- service and an overall dump.
I hope this helps you, decide not to use baymont.
good luck