My first visit to Guadalajara. As others have noted this is a new hotel with clean rooms and a moderately reliable free wi-fi. Beds are too soft for my comfort. Agree with others, very nice staff. Drawback is you are 30 minutes from downtown Guadalajara (60 minutes in traffic). In this location, it is unusual to see so many great restaurants on the same plot of land From high end steak and tequila houses to Johnny Rockets. My biggest complaint is the lighting in the guest room. There is no desk lights. To get great lights you have to use the LED reading lights on the bed's headboard. To give you an idea of the Encore's target market, look at the amenities available at the front desk: toothbrush, comb and hair gel. Love it.