The other reviewers were not kidding...the staff here is NICE. Everyone we encountered had a smile for us. Our room on the 5th floor was clean. The only complaint that I have (and trust me its no big deal) is that when you turn on the light in the bathroom the fan automatically goes on. Not a good thing when others are sleeping and you need to do business in the middle of the night. But everything else was perfection. The pool was clean, there were plenty of chairs, plenty of towels. The breakfast was outstanding. Fresh fruit, fresh juice, fresh breakfast sandwiches, cereal, bagels, yogurt. Everything was tasty. My daughter bought a cookie late and they even warmed it up for her. We just stayed at a very expensive hotel in Chicago and I would say the service was much better here at the Hyatt and literally hundreds less. A bonus is the location...close to all shopping which is what brought us there in the first place. We'll definitely be back. Thank you!
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- Also Known As:
- Hyatt Place Detroit/Utica Hotel Utica
- Hyatt Utica
- Utica Hyatt Place