I had attended somerset inn before for a wedding and actually stayed there as well, this hotel has very high expectations considering its across from one of michigan's best mall. Last Saturday me and my fiance had reserved a room they were one of the only hotels that even had any rooms available. The check in was fast, our room was located near a door and exit door i believe i don't remember but of course you hear people in and out cause of the door slamming i over looked it i was tired whatever. Around 5am a LOUD thumping noise kept hitting our wall we called front desk they sent over two men to our room to proceed to try to "solve" the issue, the noise stopped then about eh 20 minutes later , remind you i couldn't go back to sleep but i hear a woman next to my hotel room Screaming during her sexual activity, I called front desk again and they said the only thing they could do was tell her to calm down.. the screaming went on for about a half hour. The room was $146.00 for one night.. biggest waste of my money ever! I will not be returning here, sure i was offfered a "free breakfest" how free? because i paid $146.00 dollars for a room to have some piece and quiet and i got anything but that. I will never ever return here again I have never dealt with this sort of issue, I work hard for my money and i expect to get at least some decent service, we were completely blown off whatever.
- Official Description (provided by the hotel):
- Enjoy the comfort of our fresh and stylish guest rooms,equipped with comfortable new beds, high speed and wireless Internet, phones with data ports, voice mail, current on-demand movies, coffee and tea makers, hairdryers, iron and boards, large working desks, fashionable dressing and make-up mirrors, marble countertops, and modish decor. Many guest rooms over-look the picturesque garden patio and others have a panoramic view of their small but scenic executive golf course. The Somerset Inn's own Crumpets Restaurants is a popular local eatery where business leaders can be seen frequenting. In-room dining is also available to overnight guests. On-site cardio room, business work room, lobby computer and a quaint but comfy lobby Bar and Grille. Located at the magnificent Somerset Collection shopping mall. Complimentary parking. 1/2 mile west of I-75 on Big Beaver in Troy, Michigan. ... more less
- Reservation Options:
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- Also Known As:
- Somerset Hotel Troy