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“Clean, very friendly, and accommodating hotel” 3 of 5 stars
Review of Candlewood Suites Detroit - Troy

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Candlewood Suites Detroit - Troy
2.0 of 5 Hotel   |   2550 Troy Center Dr., Troy, MI 48084   |  
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Ranked #7 of 14 Hotels in Troy
ontario
1 review
“Clean, very friendly, and accommodating hotel”
3 of 5 stars Reviewed May 4, 2011

The room was spotless, and well kept... a little bit outdated but everything was working and in great condition. Really friendly staff. I read the other reviews before I went for my stay and to be honest was a little scared. Upon my arrival I was pleasantly surprised by the service and room. Its not a five star hotel by any means but it was a great deal for the price paid.

  • Stayed May 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    23
    9
    14
    7
    5
See reviews for
7
13
9
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
Toronto
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed February 1, 2011

The room decor is circa 1970 and the lighting and feel of the room is very cold. The carpets are not well cleaned (you wonder about putting your bag down on the floor). The fact that there is a VCR in the room speaks alot of the vintage (perhaps there is an 8 track tape player lurking somewhere in the closet). The gym is in good shape, and the laundry and mini market look clean and have a limited selection.

  • Stayed January 2011, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traverse City, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 1, 2011

called the front desk directly to facilitate reservation for my son. I wanted to speak directlly with the local front desk so as to pay ahead of time for the room since my son does not have a credit card. Reached the desk clerk and told her I wish to make a reservation. She states " I'm on my cigarrette break" and dumps me into the worldwide reservation system. For management's sake this event happened Saturday 1/01/11 at 2:20 pm. Needless to say I'm booking a room somewhere else.

  • Stayed January 2011, traveled on business
    • 1 of 5 stars Service
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Noida, India
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 27, 2010

If you are in Troy, Michigan and there for a long stay, Candlewood Suites is the place to be because of its rate, location prefernce and the quality of service/failities. When I entered in the hotel late night around 2.10 AM, the best part I liked about hotel was extended check in. They had placed my keys and other documents in the safe locker right on dorr and shared a number with me to access it. I picked up my keys and entered the room. I was full of asleep and the white clean bead was inviting me. I still remember the comfore of the sleep. The best part is they provide option of pillows as per one's need. The hotel does not have restaurants but have a 24X7 candlewood cupboard for basic things like juice, milk, cookies, chips and chocolates. It has a gyma\nasium, and housekeeping is available for once a week. Toileteries and replenishments happen once a week but if required one can contact the front desk. It has a front office pamphlet stand where one can pick up the different information about detroit and windsor and staff will be happy to help anyone and arrange for the cabs. All in all staff is very friendly and helpful. The best part about hotel is proximity to the Walmart store which is opened till 9.30 PM. Its at walking distance and you can walk for your daily needs.

  • Stayed September 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Delhi, India
2 reviews
5 of 5 stars Reviewed November 29, 2010

Candlewood Suites is a perfect place to live if you are in Troy nad Indian because it has library of bollywood movies and a DVD/CD player free of cost available. it has world class gym and has ample parking area. The hotel is near to Walmart so the shopping is easy.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City, New York
1 review
4 of 5 stars Reviewed October 9, 2010

I stayed in a queen-sized room for a night, it was wonderful, it has all the accessories you need for cooking. And the bed is comfortable too.

  • Stayed September 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, Utah
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 5, 2010

Stayed here in September '10 for a 3 day stay over the holiday weekend. The room is pretty cleen, along with the bathroom. The cookware was decently clean, but decided to wash prior to use anyways. **ONE BIG PROBLEM** IF YOU NEED FAST INTERNET THIS IS NOT THE PLACE. They only have wired internet, which was fine with me. I connected to the free internet, they make you digitally sign an agreement and it logs you in. I decided to run a ping and DL/UL speed test to see what I was dealing with. an 88ms ping time, and a whopping 404 kbps DL and 214 kbps UL speed. This is worse then dial up speed. Called the front dest, they gave me the support phone number. Called support, they reset my connection, I reset the DSL router located under the desk. The connection didn't get any better. Sigh.... Tech support could not help any further. Other then that free laundry was nice. Wal Mart is 2 blocks away, I-75 is very close. Area is quiet.

Stayed September 2010, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Detroit - Troy

Address: 2550 Troy Center Dr., Troy, MI 48084
Phone Number:
Location: United States > Michigan > Troy
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Troy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Detroit - Troy 2*
Number of rooms: 118
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suite Detroit Troy is only minutes away from downtown Detroit and Auburn Hills/Pontiac and within close proximity to companies such as Arvin Meritor, BAE Systems, Chrysler, Delphi, General Motors, EDS, New World Systems, SBC Ameritech, and Siemens. If traveling on pleasure visit Detroit s local teams, Red Wings at Joe Lewis Arena,Detroit Tigers at Comerica Park, or visit Ford Field to see our Detroit Lions. MGM Grand Motor City Casino are located within a 25 minute radius. The moment you enter the hotel you will enjoy the warm comforts of home. Offering free high speed internet, relax and enjoy the amenities we have to offer. Each room offers, full kitchen, VCR, and a CD player. Visit our Candlewood Cupboard where you can purchase meals, snacks and sundry items at value prices. So whether you here for the night or a month, take advantage of our comforts. Utilize our complimentary on-site 24 hour fitness and laundry facility. Studio and one-bedroom suites are available. Each suite features living/sleeping area, full kitchen and private bathroom and weekly housekeeping. Standard amenities include a 25' TV, VCR, CD player, hairdryer, iron, ironing board, desk and chair, multiple phone lines, voice mail, a full-size refrigerator with icemaker, stovetop, and a full size dishwasher. Pet Friendly Restrictions apply ... more   less 
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Also Known As:
Candlewood Suites Detroit - Troy Hotel Troy
Candlewood Suites Troy
Candlewood Troy
Troy Candlewood Suites

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