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Quality Inn By the Bay: Traveler Reviews

2.0 of 5
1492 US 31 North, Traverse City, MI 49686
Hotel amenities
Quality Inn By the Bay
Ranked #29 of 39 hotels in Traverse City
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94 reviews from our community

Traveler rating
    14
    24
    22
    19
    15
See reviews for
Families
26
 
Couples
33
 
Solo
5
 
Business
9
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Sturgis, Michigan
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
26 helpful votes 26 helpful votes
“OLDER HOTEL BUT,”
4 of 5 stars Reviewed January 27, 2013

The wife and i took a weekend trip to Traverse City,Mi. Saturday Jan. 19 2013. This hotel had a great rate for a saturday so we thought we would try it. They staff was very friendly Like I said the hotel was older and needs some makeover, but every thing was clean and the beds were comfortable. I went and checked bathroom and the stool didnt work. How ever the maintenance man had it repaired within 20 min. Great service. Only one advice; dont go in Jan. without checking the weather first. We had terrible time going home in snow storm.

Room Tip: You can see rooms before you commit.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ram33, Manager at Quality Inn By the Bay, responded to this review
February 10, 2013
Dear Valued Guest,

Thank you for staying with us while visiting Traverse City. I'm sorry you had trouble with the toilet in your room but I'm glad my maintenance staff rectified the situation immediately.

All of our staff strive for providing top notch service and with s genuine northern hospitality. Our hotel goes through ongoing updates and renovations so that our guest's needs and expectations are met.

I agree with you in regards to planning and checking out the weather for our area. Northern Michigan can be unpredictable as fas as weather.

Thank you again for your business and we hope to see you again soon.
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Traverse City
1 review
3 of 5 stars Reviewed January 22, 2013

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kristen S about Quality Inn By the Bay
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ram33, Manager at Quality Inn By the Bay, responded to this review
February 10, 2013
Dear Valued Guest,

Please accept my sincere apology on a few issues you encountered during your stay with us. Eventough the State of Michigan has a Non-Smoking Law in effect and we inform all of our guests that the hotel is non smoking, unfortunately people don't abide by the rules. Nontheless, I'm sorry for the inconvenience of having to move you to a different room. I have no excuse as to why your wake-up call was not delivered at the requested time.

As far as our staff standing in a group smoking right outside of any entryway is not permitted and rest assured this matter willbe addressed.

Our hotel continues to go through renovations and updates to ensure we meet our guest's needs and expectations. We hope you will see us again the next time you visit beautiful Traverse City.
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Clare, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Nice stay”
4 of 5 stars Reviewed January 13, 2013

We stayed at the hotel the other night and it was very comfortable. We have stayed several other times and have been satisfied with our stays. The staff is wonderful. Pam checked us in and she was great. She was very friendly and definitely knows her job from front to back. The building does need some updating but sometimes you can overlook that-as we did here. Our room was very spacious and at the end of the building so we had a very quiet stay because there was no one beside or on top of us. The breakfast was nice also, waffles, eggs, sausage, fruit and much more. We will stay again

Room Tip: King rooms on the first floor are very large
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ram33, Manager at Quality Inn By the Bay, responded to this review
February 10, 2013
Dear Valued Guest,

Thank you for your thoughts and comment regarding your recent stay with us.

Pam is our seasoned Front Desk Manager who continues to strive to unsure all of our guests have a pleasant and memorable experience.

The hotel continues to go through updates and rennovations. We are in the process of rennovating the breakfast area, purchased new flat screen televisions and brand new beds.

We hope you see you again soon. Please refer a friend or family member.
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JACKSON
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Off season is a good value”
3 of 5 stars Reviewed January 2, 2013

We booked rooms for ourselves and friends hoping to have a good experience. For the off season price this hotel was a good value and convenient location. Both of our rooms were a little dated but clean and comfortable. The staff we encountered were all pleasant and helpful. We didn't use the pool area. The breakfast itself was decent but the room is very tiny. We were concerned about the large amount of rooms in the hotel (200 maybe) with only 5 tables in the lobby to eat. We ate at 7:00 a.m. so we didn't have a problem, but I'm sure later in the morning we would have not been able to eat. Having your breakfast table next to the front door and the reception desk was a little awkward.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 4 more reviews by D H for Traverse City
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ram33, Manager at Quality Inn By the Bay, responded to this review
February 10, 2013
Dear Valued Guest,

Thank you for sharing you feedback on your recent stay with us. We cannot thank you enough fin choosing our hotel for your lodging needs.

The hotel will be going through renovations to make a bigger and more effecient breakfast area. We have started to add new flat screen televisions in all the room and new beds. We hope this project will be completed before the summer season hits.

We hope you will get another opportunity to visit Traverse City again soon and we hope you will be able to experience and enjoy the updates and rennovations the hotel will undergo.

Thank you again for your business and we hope to see you again soon.
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Indianapolis, Indiana, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“Not a midrange hotel”
2 of 5 stars Reviewed November 7, 2012

We stayed for 5 nights here. This hotel is what you would expect in a cheap hotel. Older stuff, and sort of dinged up. The indoor pool had poor ventilation and was very chloriney and I end up with a raspy throat. We only went once. A salt system is preferable.

The room was not very big and didnt have a desk really. The lights were old incandescent lights which for a hotel is not very green. There was no mini fridge.

The breakfast was not too bad, but the amount of room that they had down there made for a horribly uncomfortable situation. The people were all over each other like swarming gulls on the food. This made it impossible for the lady to restock the food quickly because it is impossible to move around. There was one waffle maker and that took 3 minutes to make a waffle. We were there 5 days so we learned to get there early or late.

All in all I would have given this 4 stars if it were a budget hotel, but it cost the same as the baymont that we stayed at last time and it was much nicer for the same money.

Room Tip: If you stay here then be sure to get to breakfast early!
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  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ram33, Manager at Quality Inn By the Bay, responded to this review
November 16, 2012
Dear Valued Guest,

Thank you for sharing you thoughts on your recent stay with us. Thank you for pointing out what we can do better The hotel is going through constant updates and rennovations. Some items are taking longer that others. The management team and its staff are working deligently to unsure the hotel continues to be brought up to our guest's expectations and standards.

New beds & tv's are being replaced. We are finally transitioning from a standard 25" tube tv's to 32" Flat Screens. The hotel will also be going under rennovations to update and make the breakfast room bigger and more convenient and comfortable. I know this information did not help during your stay but we hope you will allow us another opportunity to provide a more enjoyable and better expererience.

Thank You.
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Additional Information about Quality Inn By the Bay

Also Known As:
Quality Inn By The Bay Hotel
Quality Inn By The Bay Hotel Traverse City
Quality Inn Traverse City
Traverse City Quality Inn
Address: 1492 US 31 North, Traverse City, MI 49686
Region: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 39 hotels in Traverse City
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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