The room we had was dirty. The sheets felt grimy and there was visible dirt and hair in the bathroom. (There were no other rooms to move to as they were all booked.) Our room was located on the first floor and right next to the vending machines. There wasn't much sleep to be had because it was so loud. We realized after we had arrived home, that we left a pair of shorts hanging on the back of the door in the bathroom. We called the hotel only hours after leaving it, to find they did not have our clothing. They said that nothing was listed in the lost and found. They made no effort to say, "we will keep our eyes open for it" or "we will check our laundry for it". All they could say was, "no one found it". Ugh. I will never stay here again.

We stayed at this hotel on September 3 as we were taking a family vacation around Michigan. After we checked out, we did other sight seeing around Traverse City, which took most of the day. As we were headed out of town, I checked my phone voice mails. There was a call from this hotel saying the cleaning person had found a purse. I then remembered I had changed purses that day, wanting to carry a smaller one. It would have probably been days until I discovered it missing, and then would not have known where. Luckily, we were still in town, and able to go pick it up. I had emptied most items from it, but some were left and I am happy to say still all there. I want to thank the hotel staff for their honesty and notifying me of it in a timely manner. Thank you and if ever in the area again, will definitely stay there. Clean room, comfortable beds. Am not rating fitness center and restaurant, as we did not use them.

Hotel is perfect location for us, if weather would have been better. Its within walking distance to the beautiful state park beach & parking is hard at the state park. Rates were cheaper than elsewhere; t.c. is just expensive! This hotrl would have been 1/2 the price elsewhere. Rooms are outdated. Our room smelled like it used to be a smoking room, which is something i can deal with, but didnt like. Beds were old & uncomfortable. Mt husband said he doesnt think he could sleep there again, but for the price & location i might. Pool was fun, although very small. The hot tub is really shallow, but big & it was set at 102, when im used to 104. staff was very friendly &helpful. I liked that they gave us a packn play & a room by the pool as we asked! However, the pool towels were about hand towel size so we got our bath towels wet. We called 4 new towels for after our showers & they said we had to wait for housekeeping, but they didnt come by check out. dry towels would have bern nice, esp for our baby. We had to use our beach towels we brought. Our bathroom had some areas that were dirty, the area behind the toilet paper in the holder was filled w/ dirt! Luckily im not too picky!

This hotel is in a good location as it is near to the beach at State Park. The TART trail is directly behind the hotel. This is a good tarmac track which follows the rail line into Traverse City downtown and then on to Suttons Bay (a very pretty little town - good for quality shopping). Great for walking and biking so you can work off some of the great food on offer in this area. Our room at the hotel was spacious and the bed very comfortable. The downside was the breakfast room - 5 tables for some 250+ rooms?? They called it cosy. We called it chaotic. Any way it was still good value and the staff were very friendly and helpful. We were visiting my daughter and we thought the hotel was ideally located not too far from her apartment. Traverse City is a lovely place for a holiday - it's just a lot of flying to get there!